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Type Agency

Since launching in 1995, Amazon has grown to become the best known name in online retail. Its many UK fulfilment centres dispatch packages to tens of millions of customers across Europe as well as in the UK.

On its busiest ever day in the UK, Amazon sold more than 5.5 million items – that’s 86 a second. The months leading up to Christmas see a huge leap in demand. That’s why Amazon recruits around 15,000 temporary associates in the UK every year to work as Warehouse Operatives. The contribution of associates is crucial, so Amazon is keen to ensure its Warehouse Operatives are happy in their roles.

  • The earning potential beats the competition. Overtime of one full shift is available and paid at time and a half, plus additional overtime, during peak months.
  • Amazon has a culture focused on safety and continuous improvement. The business is working hard to make sure that it is better tomorrow than it is today.
  • Amazon has a 62% lower injury rate than other companies conducting warehousing activities, based on the latest available HSE reporting data.
  • Workers at Amazon do not have zero hour contracts. Currently over 95% of temporary staff in fulfilment centres work a 40 hour week.
  • See our handbook for further information about working with Amazon


  • In the UK fulfilment centre network, temporary staff work four ten-hour shifts per week. The shift patterns allow for three days off in a working week.
  • This shift pattern helps Amazon improve its ability to provide fast delivery for customers and gives associates an extra day for free time and social activities. The shorter working week saves associates both time and money and means less commuting.
  • All temporary staff are paid for no less than 20 hours of work per week, even when 20 hours of work are not available.

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