Assistant Manager - Kitchen - Pret a Manger
Pret A Manger - Assistant Manager
DRIVE MY SUCCESSION
The right Pret people
To support my GM in putting in place a robust Family Tree and Plan Bs for each role to ensure business needs are met
To drive Team Happiness by role modelling Pret’s Values and Behaviours and by bringing Joy of Pret and fun to my team and customers
To embrace the Thoughtful Leadership Principles (Being Kind, Honest and Generous)
To support in-house training, legal compliance training and graduations by ensuring that they are carried out following the agreed standards and guidelines and at the right time. This includes completing Journals and reviews accordingly
To contribute to minimising turnover by following the Turnover Principles
To regularly complete 1:1s to review the team’s performance using Pret Behaviours, KPIs and SMART targets
To contribute to the team’s wellbeing by promoting and nurturing a healthy work-life balance
To support my GM with following up meaningful actions from Pret’s Big Conversation
DRIVE MY BUSINESS
Amazing service
To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service
To ensure the Speed of Service Principles are embedded in the shop and as a result we provide fast, friendly and efficient service consistently
To ensure the Coffee Calling System is effective, creates buzz and delivers the right drink to the right customer
To ensure centrally driven Joy of Pret events are well planned, executed and appropriately supported
To encourage customer loyalty by empowering the team to use Joy of Pret initiatives
To strive to achieve a perfect customer service requirements by putting customers first and by coaching the team to see the shop through customers’ eyes
Delicious food and drink
To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
To ensure the team understand and follow the Production Principles putting the customers’ needs first and never compromising on quality or freshness
To ensure the shop food range matches customer demand
To continually develop the team’s knowledge about the quality of our food and coffee
To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
To ensure no Made to Sell (MTS) rejects are on display in our Langars
Well-loved shop
To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
To ensure the shop is clean, safe and the equipment well maintained at all times
To take corrective action immediately on issues that affect customers, the team or sales
To follow the Managing By Walking Around (MBWA)principles, proactively monitoring Pret standards and seeing the shop through customers’ eyes
To ensure corrective training and coaching takes place to address any issues identified Shop profitability
To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)
To contribute to labour efficiency considering customers, team and business needs
To continuously analyse and review shop results, proactively reacting to any challenges or obstacle sand contributing to a clear action plan to improve business profitability
To analyse stock take results, taking control of any issues by following the 7 Steps of Unaccounted
To ensure Pret’s Financial standards are always followed to minimise risk and ensure the safety of my team
Growing sales
To review the Coffee Manning, Till Manning, Hot Food plan or any other relevant report to maximise opportunities to increase sales on each day part
To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
To promote Marketplace Opportunities
DRIVE AND EMBED CHANGE
To be the promoter of change; effectively communicating with the team through daily team briefs, staff meetings, effective and planned 1:1s. This includes attendance at area meetings
Positively promote Pret, protecting our business integrity and escalating any causes of concern relating to this to my GM
To actively follow up with the team with any new standard or initiative to ensure this is successfully implemented and embedded in the shop
To listen to and give constructive feedback and seek ideas from the team to encourage two-way communication in the shop
To build a network with other AMs to share best practice and keep abreast of area initiatives
To monitor my Key Roles’ attendance to Key Role meetings and actions are effectively followed through
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...Love leading people? Love food? Love motivating your team? You’re in the right place! We’re looking for a passionate, hands-on Assistant Manager to lead the crew and assist the General Manager in daily operations. You’ll support your team, and make sure every customer...Suggested40 hours/weekFlexible hoursShift workRotating shifts£28.7k per annum
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...pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you. As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the...PermanentPart-time£55.69k - £62.68k per annum
...created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part...PermanentTemporaryPart-timeFlexible hours£16.52 per hour
...What is the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Assistant Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business...Hourly payFull-timeOn-siteImmediate startShift workNight shift£28.8k per annum
...join the Team at the Titanic Hotel Belfast and continue to build and grow your career? We are currently looking for an Assistant Front Office Manager to join us! At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always...Full-timeOn-siteImmediate startFlexible hoursShift work£27.25k per annum
...? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Assistant Beverage Manager at the exclusive Grand Central Hotel Supported by our inspiring General Manager, Jake McHugh, you will provide leadership...Full-timeImmediate startFlexible hoursShift workNight shiftAfternoon shift£50k per annum
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...regular cleaning and organization. Keeping living spaces tidy, dust-free, and welcoming is important to me. Additionally, cleaning the kitchen is a crucial part of this job. I need someone who can handle all aspects of kitchen cleaning, including wiping down surfaces and...KitchenHourly pay£12.71 per hour
Company: ASHTON RECRUITMENT Job Type: Hourly Salary: Up to £12.71 per hour + on site parking, kitchen facilitiesKitchenHourly payImmediate start- £43k - £56k per annumEstimated...deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals... ...Jersey, Guernsey and the Isle of Man. Purpose of the Job The Assistant Manager is a key control and accountability role responsible for...Full-timeHybrid working
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...Job description We are looking for a Curry Chef to join our kitchen team and bring a passion for authentic Indian flavours to every... ...guests. Responsibilities Preparing authentic Indian dishes, managing kitchen staff, maintaining hygiene standards, creating menus....KitchenPermanent£13 per hour
...contracts, we are looking for team members to join our fudge making and wrapping teams. Roles will involve both boiling the fudge in the kitchen, cleaning of equipment and the packing of finished product into bags / boxes Responsibilities Pot washing. Fudge making....KitchenPermanentSummer workShift workDay shift£13.19 - £13.74 per hour
...Job description To assist the team in providing the highest possible standard of food and... ...Health and Safety Hygiene for the kitchen and food storage areas. Observing correct... ...and stored safely through liaison with the manager or authorised person. Skills and Qualifications...KitchenPermanentShift work£13.45 per hour
...requirements and their individual requests and to liaise with the Home Manager to agree menus. Maintain sufficient stock and operate within... ...safety checks. Helping us maintain a welcoming, well run kitchen environment. Skills and Qualifications Essential Skills...KitchenPermanent£12.71 per hour
...description The Catering and Facilities Assistant plays a key role in ensuring that... ...preparation and serving of meals, maintaining kitchen and canteen hygiene standards, and overseeing... ..., cleaning, equipment use and waste management. Further Information Location: Good...KitchenDay shift- ...Reports to: Manager Purpose Under the direction of the Head Chef and within the limits of established procedures, to maintain the cleanliness of the kitchen, crockery, cutlery and all kitchen equipment. Responsibilities To maintain the cleanliness of the kitchen...KitchenPart-timeFlexible hours
£15.85 per hour
...industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism. What is the Job? As Assistant Food and Beverage Manager, you’ll assist in the management of food and beverage operations in the hotel restaurant and bar to ensure quality...Hourly pay40 hours/weekFull-timeOn-siteShift workDay shiftAfternoon shift- £22k - £29k per annumEstimated...Partie and Head Chef Direct Reports: Commis Chefs, Kitchen Porters Responsibilities To help manage the general day to day running of their section... ...hygiene and appearance is maintained at all times To assist in Training and Development of junior members of the...KitchenFull-timeFlexible hours
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...people we support. We are seeking an experienced and motivated Assistant Director of Quality & Governance to join our senior leadership... ...quality assurance, safeguarding, information governance, risk management and regulatory compliance. You will work collaboratively with colleagues...PermanentFlexible hours- £32k - £41k per annumEstimated...will run smoothly! You’ll make sure the kitchen is stocked up, clean, tidy and ready for... ...ahead. Does this sound like the Kitchen Assistant job for you? Join us at Nicholson’s pubs... ...Wagestream – a financial toolkit that helps you manage your finances and allows you to access...KitchenFull-timeFlexible hoursShift workNight shift
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