Project Support Officer

About the job.

National Highways have an excellent opportunity for a Project Support Officer to join our Enhancements team in Major Projects. As a Project Support Officer, you will support and enable the delivery of capital investment projects in the Major Projects directorate. The broad scope of this role encompasses the delivery and coordination of project and administrative support to a wide range of internal and external stakeholders to time, quality and within budget.

The position will be based from either of our Leeds or Manchester offices; however, travel to other offices/sites within the region will be required, and a minimum of two days per week will be expected in the office or on site.

• Provide comprehensive project support for project management activities including finance, document control and scheme governance ensuring the accuracy and quality of project data and compliance.
• Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
• Enable and support effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
• Support with project / programme governance and assurance requirements including stage gate assessments, independent audits, and project health checks.
• Assist with project management products including project plans, risk registers, action logs, benefits registers, and stakeholder engagement plans.

About you.

• Excellent customer service skills
• Good written and verbal communications
• A knowledge or experience of project and or/programme management.
• Working with information and reports.
• Excellent collaborator with good ability to gain the involvement and engagement of a wide range of stakeholders.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. ​​​​​​ Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.