People Relations Case Professional

Job Title: People Relations Case Professional

Location: Bristol

Join BT as a People Relations Case Professional

About People & Culture Team

The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.

Why This Job Matters:

This is an exciting opportunity for a highly experienced People Relations Case Professional to join us during a pivotal period of transformation within People & HR Services at BT Group.

As an experienced senior advisor in Employee Relations (ER) cases, you will provide full advisory support and guidance on ER case matters, working closely with Business Leaders who require support and guidance through OneHR. You will also use data to inform your advice and guidance to ensure best in class ER advice and guidance is provided that mitigates and manages risk, ensures wellbeing and inclusion is at the heart of case advisory and conclusions are fair and commercially sound. Your experience and coaching skills will contribute to upskilling managers and enhancing the colleague experience for all UK employees across BT Group.

Your contributions will be crucial in driving and enhancing operational excellence as we expand and deliver a broader range of services. You will also play a key role in safeguarding BT Group against legal, financial, and reputational risks in our support of colleagues.

This role offers a unique opportunity to contribute to a high-impact function during a time of significant change.

Skills and Experience You’ll Need:

• Proven experience providing advice and guidance to Managers across the full spectrum of ER case topics; Investigations, Grievance, Disciplinary, Health & Wellbeing and Performance.
• Experience of managing a high volume case advisory work load in an organised manner.
• Experience assessing workplace issues and developing effective solutions, evaluating employee data to identify trends and areas for improvement
• Ability to negotiate, finding mutually beneficial solutions during disputes or complicated discussions with Managers at all levels.
• Excellent time management, with an ability to prioritise tasks and manage time effectively
• Proven record of effective judgement, with an ability to come to outcomes that benefit both colleagues and the organisation
• Strong understanding and applying relevant Employment Law, ACAS Code of Practice and other regulations

Benefits:

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.