Hardware Deployment Technician

To assist in providing support for all PC equipment, software and mobile devices throughout the Trust including installation of PC hardware, software and peripheral devices.Investigate routine enquiries, queries from staff providing assistance & advice as required.To order, install, and configure new IT desktop equipment and mobile devices.To ensure new equipment is installed and configured in a timely manner and in line with Trust standards and service levels.To troubleshoot and resolve basic Service Desk support calls in a timely manner and in line with Trust standards and service levels. To work within the Trust IM&T Security Policy at all times and ensure all systems supported comply with this.To undergo staff training and development as required and attend all team and departmental meetings.To update systems as appropriate to track the lifetime of IT assets within the Trust.To participate in the on-call rota.