Resource Support Officer

Salary Full Time

Scale F – £29,984 (development rate) per annum

• 7.5% (retainer fee) £2,552.69
• overtime* £4051.89

= £36588.58

• 42-hour week (5 hours per week contracted overtime)

Scale F – £30659 (competent rate) per annum

• 7.5% £2,610.16
• overtime* £4143.11

= £37412.27

• 42-hour week (5 hours per week contracted overtime)

Salary Part Time

Scale F – £14992 (development rate) per annum

• 7.5% (retainer fee) £1275.35
• overtime* £2025.95

= £18293.30

• 21 -hour week (2.5 hours per week contracted overtime)

Scale F – £15329.50 (competent rate) per annum

• 7.5% (retainer fee) £1305.08
• overtime* £2071.56

£18706.14

• 21-hour week (2.5 hours per week contracted overtime)

Short Hook: Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Find out more about us and our values at

Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.

About The Role

You will support the Resource Management Team (RMT) Team Leaders by assisting in the management of operational resourcing and provide a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:

Managing the day-to-day resourcing of the Service.

Managing data on staff and fleet availability and sharing with internal departments.

Supporting the Operational Support Room being established. This is a team brought together to support the Service for events such as significant protracted incidents or spate conditions, managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.

Successful applicants must be prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts.

Hours: 12-hour shifts from 07:00 – 19:00. This is on a rotating shift pattern which will include every other weekend (fulltime), and the successful applicant will be expected to work an average of 42 hours a week (fulltime).

Full Time

Monday, Thursday and Friday – Shift

Tuesday, Wednesday, Saturday and Sunday – Off

Week 2

Monday, Thursday and Friday – Off

Tuesday, Wednesday, Saturday and Sunday – Shift

Part time 1 – Option 1

Week 1

Monday – Shift

Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Week 2

Monday, Tuesday, Wednesday, Thursday and Friday – Off

Saturday and Sunday – Shift

Week 3

Monday, Tuesday, Wednesday, Saturday and Sunday – Off

Thursday and Friday – Shift

Week 4

Monday, Thursday, Friday, Saturday and Sunday – Off

Tuesday and Wednesday – Shift

Part time 2 – Option 2

Week 1

Monday, Tuesday, Wednesday, Saturday and Sunday – Off

Thursday and Friday – Shift

Week 2

Monday, Thursday, Friday, Saturday and Sunday – Off

Tuesday and Wednesday – Shift

Week 3

Monday – Shift

Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Week 4

Monday, Tuesday, Wednesday, Thursday and Friday – Off

Saturday and Sunday – Shift

Part time – Option 2

Week 2

Monday, Thursday and Friday – Off

Tuesday, Wednesday, Saturday and Sunday – Shift

Week 3

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Week 4

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Part time option 2

Week 1

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Week 2

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday – Off

Week 3

Monday, Thursday and Friday – Shift

Tuesday, Wednesday, Saturday and Sunday – Off

Week 4

Monday, Thursday and Friday – Off

Tuesday, Wednesday, Saturday and Sunday – Shift

About You

Excellent attention to detail with a positive approach to problem solving.

Excellent verbal and written communication skills.

Great interpersonal skills.

Multi-tasking and organisational skills

The ability to work on your own and as part of a team in a bustling office.

Experience And Qualifications Required

Level 2 Functional Skills or GCSEs in Maths and English Language A*–C (9–4)

Good knowledge of Microsoft applications such as Excel and Outlook

The Package

A-Levels (or equivalent qualifications) desirable but not essential.

• Fixed Term Contract 12 months
• Full Time or Part Time
• 42 or 21-hour week
• Local Government Pension Scheme
• Good annual leave entitlement
• Employee benefits
• Employee Assistance Programme
• Occupational Health
• Onsite gym facilities

How To Apply

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact ***email_hidden***.

For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)

Abatement And Protected Pension

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.