Quality Assurance

A bit about us…

At Pure, we're passionate about transforming dogs' lives through better nutrition. Born from a friendship between two dog-loving friends and a shared vision, we've grown into something truly special - a UK-based company that's leading the pack in healthy, tailored dog nutrition.

We're not just another pet food company – we put paws and people first with dogs and their owners driving our decisions. We craft healthy, perfectly portioned meals that delight dogs and keep bowls sparkling clean. But what really makes us different is how we support our pet families every step of the way. Through expert advice and personalised communication, we're right there beside them on their journey of giving their four-legged family members the best possible life.

What’s in it for you...

• An hourly rate of £14.00
• 33 days holiday (including Bank Holidays)
• Enrolment within our discretionary business performance 10% annual bonus plan (following successful probation).
• Free dog food up to £100 per month.
• Small business with a family feel!
• Company Pension
• Team social events and the opportunity to support local charities.
• Free on-site Parking.
• A supportive working environment within a very dynamic growing business that supports personal development goals.
• Cycle to work scheme.
• Contracted to 40 hours per week. A rotating shift, week 1: AM, week 2: PM

The role…

Our QAs play an essential role here at Pure Pet Food. Each day 1000’s of individual customer orders are produced, picked and packed ready for daily distribution. All from our dry and non-refrigerated factory site located in Cleckheaton (BD19), and our fulfilment centre in Bradford (BD5). Maintaining our high levels of customer service is essential and our QA’s ability to assure the expected level of food safety, quality, legality and health & safety is maintained across the factory goes a long way in achieving this.

The role we be based around Food Safety, Quality and Legality + H&S with additional compliance responsibilities. Under the direction of the Head of Compliance, you’ll be supporting the day-to-day activities of the company’s compliance department and developing the production team in terms of quality assurance, food safety and hygiene.

Duties and responsibilities of the role are:

• Maintain the company’s Quality Management System and ensure compliance with SALSA and relevant food safety standards. Conduct internal audits covering GMP, hygiene, CCPs, glass/plastic and other quality systems, reporting findings and non-conformances.
• Work closely with Shift Managers and Team Leaders to identify product and process issues and implement effective solutions.
• Monitor the quality of raw materials, packaging and finished products, carrying out relevant quality and organoleptic checks.
• Ensure production records are completed accurately and in real time, with Critical Control Points (CCPs) consistently monitored and maintained.
• Carry out environmental monitoring, sampling and quality assurance testing as required.
• Investigate defects, customer complaints and non-conformances, supporting root cause analysis and corrective actions.
• Monitor quarantined products and ensure appropriate controls are maintained both physically and within the system.
• Review hygiene, housekeeping and operational practices, promoting a strong “Clean as You Go” culture.
• Inspect production areas, machinery and processes to ensure quality, food safety and operational standards are maintained.
• Support external audits, pest control activities and the implementation of corrective actions.
• Support the training and induction of employees on quality, food safety and hygiene requirements.
• Communicate effectively with Operations, Management and other departments to drive compliance and continuous improvement.
• Ensure Health & Safety is prioritised, promptly escalating concerns and supporting near-miss reporting.
• Demonstrate a positive, proactive “can-do” attitude, strong work ethic and commitment to continuous improvement.

About you…

• Paws & People First: Your top priority is to keep the customers’ dogs safe and maintain a good working relationship with your colleagues, by ensuring adherence to the procedures and leading by example as a QA and a Pure Employee.
• Ahead of the pack: You bring strong technical expertise and elevate those around you by sharing knowledge, giving and receiving feedback with consideration for others and communicating clearly across other functional teams.
• New tricks: You’re comfortable working in an adapting environment, unafraid to carry out new tasks.
• Best in Show: Your aim is to be the best in what you are doing to make your pack proud.

It’s essential that you have:

• Experience within a food production environment
• Food safety and/or HACCP qualification
• Full UK driving licence (there is a requirement to visit our other sites adhoc)

It would be great if:

• You have experience within a manufacturing role completing quality assurance / quality control tasks.

  At Pure Pet Food, our promises put Paws & People First. We’re committed to building a workplace where everyone feels valued, included, and able to thrive. By celebrating diversity, promoting equity, and embracing new ideas, we aim to be Best in Show for our people as well as their pets. If you’re passionate, curious, and want to be part of a team that’s Ahead of the Pack, we’d love to hear from you.

Recruitment agencies – we are managing recruitment for this role directly and not currently engaging with recruitment agencies. Any unsolicited CV’s sent to Pure or members of the team will be treated as direct applicants unless agreement has been made in writing to work directly with the agency on this role.