AUDIOLOGIST/HEARING AID DISPENSER Nairn, Inverness, Keith

Audiologist / Hearing Aid Dispenser
Overview
We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.
You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience. Key Responsibilities

• Conduct comprehensive hearing assessments and diagnostic testing
• Perform ear examinations and ear health checks
• Provide hearing aid consultations, fittings, and programming
• Deliver ongoing aftercare, servicing, and patient rehabilitation
• Carry out microsuction wax removal (training provided if required)
• Manage clinic diaries and appointment schedules
• Maintain accurate clinical records and patient documentation
• Liaise with hearing aid manufacturers and suppliers
• Support stock management and equipment maintenance

Patient Journey

• Patients typically enter via an optical screening/referral pathway
• Full ownership of care from:
  • Assessment (60 mins)
  • Health checks (30 mins)
  • Fittings (60 mins)
  • Follow-ups (40 mins)
• Supported by an internal marketing function and strong patient flow

Service Offering

• Hearing assessments & screening
• Microsuction wax removal (gold standard)
• Hearing aid consultation & fitting
• Ongoing aftercare and servicing
• Up to 5-year warranties and 60-day guarantee

Hearsmart Appointment

• Combined ear health check and wax removal
• HD visualisation for patient education
• Optional hearing screening

Pricing Structure:

• £70 (both ears)
• £50 (one ear)
• £25 consultation (if no wax present)

Hearing Aid Portfolio

• Invisible titanium devices
• Rechargeable solutions
• App-connected technology

Price Bands:

• Bronze: £1,495+
• Silver: £2,795+
• Gold: £3,195+
• Platinum: £3,695+

Working Environment

• Clinic-based role across key locations (including Nairn, Inverness, and Keith)
• Part of a wider network of 42 practices and ~350 staff
• Strong collaboration between optical and audiology teams
• Optical teams assist with screening and minor repairs
• Front-of-house manages ~80% of administrative workload

Systems & Equipment

• Otometrics
• Oracle
• NOAH & Optix
• Access to leading hearing aid manufacturers:
  • Oticon
  • Sonova (Phonak / Unitron)
  • Starkey
  • Resound

Candidate Requirements

• RHAD qualification or BSc in Audiology
• Open to both NHS and private sector backgrounds
• Newly qualified candidates welcome
• Full UK driving licence
• Willingness to travel between clinic locations

Key Competencies

• Strong clinical expertise and attention to detail
• Patient-first, ethical approach to care
• Ability to work efficiently in a fast-paced clinic environment
• Excellent communication and interpersonal skills
• Collaborative mindset within a multidisciplinary team

Salary & Benefits
Compensation

• Competitive base salary (circa £35,000, dependent on experience)
• £5,000 car allowance
• Uncapped commission (OTE £85,000–£100,000+)

Benefits

• 34 days annual leave (including bank holidays)
• Enhanced sick pay
• Pension scheme
• Staff discounts:
  • 2 fully funded optical vouchers per year
  • 6 family vouchers (50% off)
  • Hearing aid discounts for staff and family
• Access to employee benefits platform

Additional Information

• Typical working hours: Monday–Friday, 9:00–17:00
• Strong focus on CPD and ongoing training
• Access to modern equipment and established patient base
• Structured clinical templates and appointment times

Culture & Values

• Patient-first care
• Clinical excellence
• Continuous professional development
• Collaborative and supportive team environment

Ideal candidates will be:

• Clinically confident and patient-centric
• Strong communicators
• Not sales-driven, with a focus on ethical care
• Aligned with a modern, professional clinical culture

Interview Process

1. Initial screening (Teams or phone)
2. Further stages to be discussed