Housekeeping Supervisor

Housekeeping Supervisor – The Medlock at Etihad Campus, Manchester

At The Medlock, every detail matters — the fresh feel of a perfectly prepared room, the care behind the scenes, and the quiet confidence of a team who take pride in creating memorable stays.

We’re looking for a Housekeeping Supervisor who brings that same mindset: someone who leads with warmth, supports with consistency, and understands that great hospitality is reflected in every space we present.

This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.

The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world.

The new hotel sits at the heart of a vibrant and evolving Etihad Campus — an exceptional place for guests, teams, partners and fans to rest, reset and immerse themselves in everything the campus has to offer.

We've opened our doors soon and we're building a team that's as warm, grounded and full of personality as the city we call home.

What you'll be doing:

Supporting the Housekeeping Manager, you’ll help lead the housekeeping team, creating a calm, organised environment where standards are clear and consistently delivered. You’ll ensure every room and public space is prepared with care, so guests feel comfortable, welcomed and well looked after throughout their stay.

You’ll champion Medlock’s brand standards, encouraging a culture of pride, attention to detail and teamwork—bringing structure and consistency to a team that delivers exceptional results behind the scenes.

As a Housekeeping Supervisor, you’ll play a key role in maintaining presentation across the hotel, ensuring every space reflects our high standards—bringing a sense of care, quality and quiet excellence to every guest experience.

About you:

• Approachable, supportive and genuine in the way you work with colleagues, taking pride in creating spaces guests feel comfortable in

• Calm and reliable under pressure, with a steady, hands-on approach and an eye for detail

• Passionate about supporting and developing your team, building strong relationships and a positive working environment

• A clear communicator and team player, collaborative in your approach and well connected to the pace of a busy hotel

• Experienced in a fast-paced housekeeping operation, ideally within a premium or high-energy environment

W hat's in it for you?

• Join the team within one of Manchester’s most exciting developments

• Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one

• Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at View email address on jobs.themedlockhotel.com .

Please note that employment is subject to proof of eligibility to work in the UK.