Operational Lead

Your Benefits

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

What you can expect

Shift Pattern is Monday to Friday, 14:00 - 22:00

Key Responsibilities

• Liaise and build relationships across all areas of the business.
• Liaise with Commercial Team – the role will include working closely with the customer and our commercial teams to develop the current and future customer strategies.
• Promote the culture for ‘Staff Engagement’ and ‘Continuous Improvement’.
• Planning, monitoring and organising staff to achieve day to day activities.
• Managing and following through with customer queries.
• Ensure any activity logs are kept up to date.
• Ensure all appropriate reports are completed accurately and in a timely fashion.
• Ensure all employee activity is captured using warehouse shop floor data capture system.
• Comply with all relevant Health & Safety measures.
• Ensure warehouse housekeeping is maintained to 5S standards.
• Conduct appropriate employee administration related tasks such as Return to work, investigations, holiday planning etc.
• Provide solutions to team issues taking into account policies and ethical practices.
• Effective performance management of staff including provision of timely and accurate performance reviews.
• Promote and adhere to accident reporting, security and health and safety procedures.
• Ownership of stock accuracy maintenance in your area: investigate and resolve any discrepancies in a timely manner.
• Support stock takes - when requested (note this will typically include weekends from time to time).
• Create and maintain a positive team culture and work ethic, encouraging involvement from all team members.
• Must be flexible with working hours to suit business needs especially during peak.
• Attend development or policy training as requested by the business.

What you bring

Skills & Knowledge

• Computer literacy is essential.
• Excellent command of the English language, both written and spoken.
• Proficient communication skills.
• Accurate and reliable.
• Able to work as part of a team as well as on their own.
• Ability to work under pressure and to tight deadlines.
• IT Skills, including advanced Microsoft/Excel.