Apprentice Junior estate agent (Full, valid UK driving licence is essential for this role)

Summary

Join Balgores as an Apprentice Negotiator, supporting property viewings, sales, customer service and business development. Saturday work required, with a weekday off.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

The role offers commission too

Training course

Junior estate agent (level 2)

Hours

Monday to Friday, 9.00am - 5.00pm. Occasional Saturday work, 9.00am - 3.00pm, once established in the role. 1 hour lunch. Working Hours: 9.00am - 5.00pm. Monday to Friday, or 9.00am - 3.00pm on Saturdays.

35 hours a week

Start date

Sunday 17 November 2926

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role of the Apprentice Negotiator is to support the sales team, working directly with and reporting to the sales director, conducting property viewings and prospecting. The applicant would be required to work Saturdays and would therefore have a day off during the week, (Full, valid UK driving licence is essential for this role)

• To register applicants onto the database
• To manage the data base with regular contact to purge redundant applicants
• To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
• Obtaining regular feedback from viewings
• Conduct property viewings
• Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
• Prospecting - Generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not sold
• Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
• Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from
  the market
  Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
• Front office - to meet and greet potential clients who come into the office and register their details on the system for sale or let
• Print and hand out brochures to applicants visiting the office
• Take part in the morning sales meetings and diary management for the day
• Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR

Where you'll work

172 Parrock Street
Gravesend
DA12 1ER

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Junior estate agent (level 2)

What you'll learn

Course contents

• To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
• To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.  Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
• To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team.  To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
• Know how to manage the relationship with the customer.  Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
• Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
• Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
• To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals.  Standard methods of concluding sales; understanding needs.
• To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research.  To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
• Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services.  An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
• Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Training schedule

An apprenticeship includes regular training with a college or other training organisation. The qualification is fully remote and completed within working hours.

Off-the-job training will follow the time allocations outlined in the Occupational Standard.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Team working
• driver