Ward Clerk | Walsall Healthcare NHS Trust

We have an exciting opportunity for a Ward Clerk on our short stay medical unit (ward 29).

To provide an efficient, effective and comprehensive administrative support for the department/area ward 29.

Duties will include administrative tasks such as record keeping, data entry, filing and scanning.

Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.

Communicating information verbally and in writing, providing routine information for patients and staff, for example discharge, admission, transfers and making appointments.

May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties.

Shift pattern will include cover from 8am until 8pm

An exciting opportunities have arisen to join a friendly team, working within Ward 29.

Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration.

If you feel you have these skills and would like to join our team them please apply.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

To provide an efficient, effective and comprehensive administrative support for the department/area

Duties will include administrative tasks such as record keeping, data entry, filing and scanning.

Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients

See job description for full details

This advert closes on Friday 29 May 2026