Paralegal

We’re looking for a Recoveries Paralegal to join our growing team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week.

As part of the continued growth of our Legal Operations Team at Liberty Blume, during an exciting period of expansion and transformation, we’re looking for a Recoveries Paralegal to join us. This role will focus on a broad range of recoveries work, including third-party network damage, debt, and ULR matters.

You’ll be supported by a Team Manager and will have the opportunity to develop your skills alongside qualified solicitors, as well as assist on litigated matters under supervision.

In this role, you’ll manage your own caseload across network damage, debt and ULR recoveries using a case management system, with access to the latest technology to support your day-to-day work. You’ll also contribute to key administrative activities, including setting up new cases, issuing initial notification letters, and processing payments. In addition, you’ll play a part in identifying opportunities for process improvements, including automation and the use of AI.

There has never been a better time to join Liberty Blume. We’re a dynamic, high-growth, tech-led organisation, and this role would suit a law graduate with claims handling experience, or someone with proven experience in a similar role, who is keen to develop their career with a global market leader.

What will you be doing?

• Manage a varied recoveries caseload, including both pre-litigated and litigated matters across network damage, debt and ULR claims, ensuring cases are progressed efficiently and effectively.
• Review and progress new claims by assessing incoming data, setting up matters and advancing them in line with agreed KPIs.
• Conduct investigations and due diligence using a range of databases and information sources.
• Ensure full compliance with internal processes and regulatory requirements across the end-to-end claims and payment lifecycle.
• Carry out legal research using specialist tools to support projects and broader team initiatives.
• Collaborate with business partners to design, test and implement automation solutions to improve efficiency within Legal Operations.
• Develop hands-on legal experience by working closely with qualified solicitors and supporting supervised litigated matters.

Essential

We tend to look for people with

• Law degree (or equivalent) or proven experience in a similar recoveries/claims handling role
• Experience managing a high-volume caseload and prioritising effectively in a fast-paced environment
• Strong attention to detail with a structured and organised approach to work
• Ability to analyse information and make sound decisions to progress claims efficiently
• Clear and confident written and verbal communication skills
• Strong working knowledge of Microsoft Office, particularly Excel
• Ability to follow processes and maintain compliance with regulatory and internal requirements

Desirable

• Previous experience within recoveries, debt, insurance or legal operations
• Exposure to litigated matters or supporting legal proceedings
• Experience using case management systems
• Familiarity with network damage or ULR claims
• Experience conducting legal research using specialist tools or databases
• Interest in process improvement, automation or use of AI in legal/claims environments
• Experience working with data, reporting or presenting insights to support decision-making

What’s in it for you?

• Competitive salary.
• 25 days annual leave with the option to purchase 5 more.
• Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who We Are

a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.