Female Support Worker

About The Role

With regret, our clients do not offer sponsorship.

Location: Totton

Hours:  We are recruiting two Part-time Support Workers to cover the following shifts:

Role 1 – Waking Nights

• Wednesday and Thursday, 9:00pm to 8:00am - training and shadow shifts will be completed during daytime hours.

Role 2 – Days

• Wednesday, 12:00pm to 6:00pm
• Friday, 12:00pm to 8:00pm

Saturday shifts on alternate weekends

• One Saturday per month, 8:00am to 5:00pm 
• One Saturday per month, 5:00pm to 10:00pm 

Pay: £14.33 Monday to Friday

£15.44 Weekends and Bank Holidays 

Benefits:

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving:

• Driver required:  Essential(for day role)
• Vehicle use:  Will be using Olivia’s wheelchair adapted vehicle, automatic
• Using own vehicle to get to work:  Yes, to attend training

Start Date:  ASAP (subject to satisfactory employment checks)

Job Summary
Do you have a passion for caring and a heart for making a positive impact? We are searching for enthusiastic Complex Care Support Workers to join Olivia's team.

Olivia, born in 2005, is a vibrant, music-loving young lady with a passion for rock music, and all things sparkly! She enjoys hydrotherapy, trips to the shops, and being pampered – especially when it comes to doing her hair. Olivia is full of life and always up for some fun!

Olivia has Cerebral Palsy, Epilepsy, and a visual impairment, which means she requires full-time complex care. She is fed via a Jejunostomy tube, follows a 24-hour postural management plan, and relies on her wheelchair for all of her mobility. But more than anything, she loves to know what’s happening around her – communication is key to her happiness and wellbeing.

Pets : The household includes a friendly dog and some birds (don't worry, they’re in cages!).

Main Duties and Responsibilities

• The central role of the Support Worker is to assist Olivia (and their APPA - Adult Placement PA) with all aspects of care relating to Olivia, (including moving and handling and a joined approach to care).
• Implement daily therapeutic programmes that have been designed to promote their treatment by their team of Therapists. The Support Worker has a general role in promoting Olivia’s learning and care in the home and community.
• The Support Worker will be expected to assist with ‘Olivia related’ domestic chores, such as helping to clear up following kitchen tasks, tidying their room, ensuring their equipment is clean and tidy and processing their washing.
• It is essential that the Support Worker is prepared to assist with these tasks to ensure the smooth running of the care regime, as well as offering the APPA the opportunity to spend one to one time with them.
• The Support Worker is expected to work cooperatively with Olivia's APPA, their family and/or the Case Manager, and their team of therapists to offer the best opportunity to fulfil her potential.
• The Support Worker is expected to support Olivia and the APPA with all aspects of care, both within the family home and in the wider community.
• Experience with complex medical needs, including JEJ feeding and suctioning
• Compassion, patience, and a passion for care
• Experience working with young adults a nd an interest in therapy

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

This role requires:

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

• *Female due to providing personal care
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with Cerebral Palsy
• Confident and comfortable working in Olivia’s own home and sensitive to the needs and wishes of her and her family
• Can demonstrate commitment and passion for meeting Olivia's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Experience with PEG feeding and suctioning
• Water confident to assist with hydrotherapy
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed) 

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection .  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: 

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way .
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.