Quality Engineer

Quality Engineer - Manchester [3 days on-site]

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

About the role

At Finova, we don’t just "test" software—we engineer quality. As a Quality Engineer , you will be a pivotal member of a cross-functional delivery team, ensuring that high standards are baked into the software lifecycle from day one. You will bridge the gap between development and delivery, moving beyond manual execution to build robust automation suites and drive a "shift-left" culture. This is a role for someone who wants to own quality across a product area, championing technical excellence and continuous improvement in a modern, cloud-native environment.

About you

You are a proactive problem-solver who views quality as a collective responsibility rather than a final gate. You are technically curious, detail-oriented, and thrive in collaborative Agile settings.

• A Shift-Left Advocate: You believe that testing starts at the requirement phase, not after the code is written.
• Technically Minded: You have a solid foundation in automation and are eager to expand your skills in cloud and AI technologies.
• A Collaborative Partner: You enjoy working closely with Developers, BAs, and Product Managers to solve complex delivery puzzles.
• Analytical & Rigorous: You enjoy digging into the "why" behind a failure, using structured frameworks to find root causes.
• Adaptable: You are comfortable context-switching between API validation, UI automation, and functional exploration.
• Process-Driven: You value clear documentation and traceability, ensuring that quality isn't just achieved, but is also measurable.
• Future-Focused: You are interested in the intersection of Quality Engineering and emerging tech like Machine Learning and AI.

What will you be doing?

You will be the quality heartbeat of your product team, responsible for everything from writing Gherkin scenarios to maintaining complex automation pipelines.

• Building Automation: Designing and maintaining automated test scripts (Selenium, Playwright, or Cypress) and integrating them directly into our CI/CD pipelines.
• Validating Modern Tech: Testing cloud-hosted microservices and APIs, while helping define how we validate our AI and ML-powered features.
• Driving Shift-Left: Participating in sprint grooming and planning to review requirements for testability and writing BDD scenarios.
• Investigating Incidents: Supporting Root Cause Analysis (RCCA) for critical incidents using 5-Why or Ishikawa methods to prevent recurrence.
• Managing Risk: Executing risk-based testing strategies to ensure we focus our efforts where they matter most for the business.
• Reporting on Health: Analyzing quality metrics—like defect density and automation coverage—to provide clear updates during sprint reviews.
• Continuous Evolution: Identifying gaps in our current test processes and proposing evidence-based improvements to help us move faster and safer.

What We Offer

• Hybrid working Work in a hybrid way that suits you. Our model is primarily office-based, with flexibility to work remotely as needed. We’re committed to supporting a healthy balance between work and life.
• Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us.
• Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future
• Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
• Work from anywhere Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
• Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
• Company pension scheme With salary exchange, you save on tax and can build a secure future.
• Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
• Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
• Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
• Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.
• Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.