Business Administration Apprentice

Summary

Kurtis Property, South Woodford, are looking for a business administrator apprentice. You will play a crucial role in supporting the estate agency’s operations by providing administrative, marketing, and financial assistance to the sales and lettings team. 

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Monday - Friday 8.30am - 5.30pm.

40 hours a week

Start date

Monday 21 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Marketing & Property Promotion:

• Prepare marketing collateral including brochures and online content
• Publish and update property listings on websites, portals, and CRM systems
• Create and schedule engaging social media posts across all platforms

Sales & Lettings Support:

• Assist with the preparation and processing of tenancy documents, sales documentation, and client correspondence
• Liaise with tenants, landlords, and buyers where necessary

Finance & Payments:

• Raise and issue invoices in a timely manner
• Assist in setting up supplier and contractor payments
• Maintain financial records related to transactions and expenses

Office Administration:

• Order and manage office supplies and stationery
• Organise meetings and maintain meeting room schedules
• Maintain general office tidiness and coordinate maintenance when needed

PA Duties:

• Support senior team members with diary management, appointment scheduling, and travel bookings
• Draft and proofread correspondence and reports on behalf of directors

Where you'll work

Elmhurst 98-106
High Road
London
E18 2QH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business administrator (level 3)
• The apprenticeship programme duration is 15 months
• Functional Skills in maths, English and ICT (if required)
• You will be based in the employer’s office, so you will gain 15 months of office-based training

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Own transport
• Confident telephone manner
• Administration experience
• Strong written skills
• Proficient in Microsoft Office