Tenancy Rights Officer

Following the introduction of the Renters' Rights Act, an exciting opportunity has become available to work within the housing standards and enforcement team in the Housing service. The position is for 1.0 FTE (37 hours) per week, Monday to Friday. This new role is focused on tenancy rights, particularly in cases of unlawful eviction and harassment and other tenancy breaches, and taking enforcement action. 

About you

You will promote good tenancy relations and compliance in the private rented sector by enforcing landlord legislation including the Renters' Rights Act 2025 and the Protection from Eviction Act 1977. You will investigate alleged breaches of legislation, engage with landlords, tenants and other services, and take cases through to successful enforcement action including civil penalties, court action and rent repayment orders. 

The role is diverse with no two days the same, for more information on the role please view the 'In this job you will' section within the attached job description specification document. 

The successful candidate will have:

• Experience of investigating breaches of legislation and regulations, interviewing under caution and preparing robust enforcement cases;
• Knowledge of unlawful eviction and harassment and housing law;
• The ability to converse at ease with our internal and external customers;
• A flexible approach to work;
• Willingness and ability to travel throughout the borough.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

In return we are able to offer:

• Enhanced annual leave- Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
• Salary sacrifice green car scheme- Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension- Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme- Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership -Stay active and healthy with corporate membership prices for Everybody Leisure, including:
• Gym, Swim and Group Fitness at all 16 facilities
• Off-Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you! 

Organisation

Cheshire East Council

Location

Congleton, Nantwich, Middlewich, Sandbach, Alsager, Holmes Chapel, Wilmslow, Crewe, Knutsford, Macclesfield

Job Category

Regulatory Services

Grade

CEC NJC - Grade 9

Salary Min

£39,152 Per Annum

Salary Max

£41,771 Per Annum

Hours per week

37

Weeks per year

52.143

Employment Type

Permanent

Closing Date

16/08/2026

Ref No

E3677

Documents

• Tenancy Rights Officer Job Description and Specification.pdf
  (PDF, 1152.71kb)

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.

For an informal discussion, please email Show email. For any technical enquiries please email Show email.

Please quote job reference number in all correspondence.