Team Members

Due to the tasks involved within this role, you must be 18 or over.

As the oldest Cornish pasty maker in the world, we pride ourselves on delivering delicious baked goods and brilliant customer service. We are now seeking two Team Members to join us in our store in Basingstoke Train Station for approx. 20 hours a week!

Our store is open every day of the week, with operating hours from 5:30am – 8pm. Please note that these hours are subject to change throughout the year and there may be the opportunity for more hours during our busier periods. The ideal candidates will be available to work flexible hours, across all seven days including weekends.

Responsibilities

• Provide brilliant customer service that leaves our customers smiling.
• Maintain our high standards in health, safety, and food hygiene
• Operate the cash register and process customer transactions
• Bake off products as required
• Assist customers with their purchases and answer any questions they may have with your product knowledge
• Ensure stock levels are well maintained
• Maintain a clean and tidy shop floor, including restocking shelves and ensuring displays are well-presented
• Promote our products, Warren’s loyalty card and special offers

Requirements

• Strong customer service skills with the ability to communicate clearly and effectively
• Ability to work in a fast-paced environment and remain calm under pressure
• Flexibility to work a variety of shifts, including weekends and public holidays
• Due to the tasks involved within this role, you must be 18 or over

What We Offer

• Pay: 12.79 per hour
• Weekly pay – each Friday, just in time for the weekend.
• Colleague discount: You and one family member or friend can enjoy 50% off our products.
• Free hot drinks while on shift: These aren’t just normal hot drinks from a kettle; they can be flavoured and crafted to your liking.
• Discount on Cornish Sea Salt products: Enjoy discount on a range of Cornish Sea Salt products.
• Flexibility: We offer flexible working hours to help you balance your work and personal life.
• Long Service Awards: Celebrate your career milestones with Warrens through our Long Service Awards.
• Uniform provided: We provide a uniform to ensure you look professional and feel comfortable at work.
• Ongoing training and development: Benefit from continuous training and development opportunities to grow your skills and advance your career.
• Store incentives: Participate in store incentives and earn rewards for your hard work and dedication.

Due to the immediate requirement for this role, applications are reviewed on a rolling basis, so please apply early to avoid disappointment.

If you are selected for an interview, we will reach out to you at the contact number you provide on your CV. If we miss you, we will leave a voicemail, so please check your messages regularly.

Please note – Our obligation to support legal working in the UK means that if you are successful in your application and you then provide us with right to work document that shows a date after which you will no longer be eligible to work in the UK, it will not be possible to offer this position on a permanent basis. We will instead issue a fixed term contract to run for the time you are eligible to work. Also, where permitted hours of working are a condition of your right to work, we will only be able to offer work up to of the number of hours stipulated.