Delivery Manager

Delivery Manager 

 

About Phoebus  

Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client-focused, we pride ourselves on delivering exceptional technology that powers real results. 

We're now looking for an inspiring leader to shape the future of our product suite—ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. 

Why Join Phoebus? 

 
At Phoebus, people genuinely come first. We’re proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsized Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues.

From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well-being, PSL offers an environment where you can thrive, make an impact, and build a career you’re excited about. 

Work-Life Balance & Hybrid Working  

 
We know that great work happens when life is in balance. That’s why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre’s shops, cafés, and restaurants—perfect for lunch breaks or post-work plans. We offer parking and we’re only a short walk from the train station, making commuting easy and stress-free. 

Mission:

The Delivery Manager co-ordinates and orchestrates activity to enable the successful delivery of their agreed outcome.

• Own the delivery activity in an effective and efficient manner
• Ensure projects are delivered on time, within budget, and to expectations
• Ensure PSL always deliver quality solutions and a quality service
• Ensure PSL deliveries are managed and controlled to support PSL financial and operational objectives
• Ensure work is seamlessly managed and coordinated between internal PSL teams.

Responsibilities:

The Project Manager has overall responsibility for the success of their projects:
Leadership

• Motivating and inspiring teams to deliver business outcomes
• Articulating the vision, objectives, and outcomes of deliveries
• Developing teams by providing regular valuable feedback, coaching & mentoring
• Facilitate effective planning and delivery checkpoint meetings.

Relationship Management

• Co-ordinate with key stakeholders
• Create and execute a stakeholder management and communication plan
• Ensure implementation and release deliveries support positive net promotor scores.

Project Planning

• Ensure work is planned and delivered to support commitments made both to our clients and internal stakeholders
• Build and execute consistent and repeatable plans adhering to planning standards
• Cut plans in different ways for communication and stakeholder management i.e. detailed plan, high level plan, milestone plan, plan on a page
• Understand and articulate the critical path for release delivery.

Project Financials

• Adhere to agreed revenue and cost positions as defined in project governance
• Track actuals against forecasts and manage to ensure delivery against forecasts
• Accurately articulate current financial position to key stakeholders.

Project Delivery

• Support teams to enable them to deliver for the project
• Manage and resolve dependencies between projects
• Monitor and control delivery activities.

Governance

• Provide regular status reporting for all deliveries
• Prepare & run steering meetings
• Implement controls so all work has formal approval to proceed and formal acceptance when complete
• Drive smooth quality gate transitions.

Scope & Change Management

• Manage scope and change using a formal change process
• Ensure all change is appropriately impact assessed against business cases
• Maintain an audit trail of change.

Resourcing

• Understand the right resources required to deliver plan and ensure assigned
• Develop a resource profile aligned with the plan.

Risk & Issue Management

• Anticipate, identify, and mitigate against the things that could derail project delivery
• Manage risk horizons of short, medium, and long term
• Identify, articulate, and quantify delivery risks
• Deploy a range of effective risk mitigation and management strategies
• Identify issues early and ensure effective and timely corrective action is taken
• Take ownership for resolving issues and escalations.

Commercial Awareness

• Understand the commercial drivers and value of the project and client relationship to PSL, and optimise delivery to maximise commercial return.

Skill and Competencies :

Required

• Project management experience within technology delivery
• Financial services, financial sector, or financial product experience
• A passion for continuous learning and improvement  
• Excellent communicator with strong written, verbal and presentation skills
• Curious to ensure solutions are fit for purpose
• Experience of risk control management  
• Understanding of software development lifecycles
• Comfortable with multi-tasking and adapting to changing priorities
• Ability to effectively manage budgets and delegate tasks
• Working knowledge of delivery methodology, tools, and techniques
• Ability to travel, as required.

Relationships

Delivery Managers report to the Head of Delivery.
They work closely with the following:
External Stakeholders

• Client stakeholders
• Third party suppliers
• Industry bodies

Internal Stakeholders

• ELT members
• Product team
• Architecture team
• Delivery team
• Release team
• Operations team

Phoebus Benefits Package 

 
Private Health care scheme including dental, optical, and mental health cover  
Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice  
Life assurance scheme at 4x salary  
24/7 Employee Assistance Programme  
Flexible hybrid working  
Contributory Pension Scheme with Scottish Widows  
33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days.  
Discretionary annual salary review & bonus  
Electric car salary sacrifice scheme  
Events & gifts to celebrate Long Service. Birthdays, Quarterly company-paid team meals and regular social events.  

  Our Phoebus Values

At Phoebus we are driven by our purpose and values, building our team with the right people is fundamental to our business & culture. Our DONE values are made up of the following and we strive to live our values daily when working with colleagues and clients.  Dedicated, Open, No Nonsense, Excellence  

 

Equality, Diversity and Inclusion 

At Phoebus Software Ltd, we believe our success is driven by our people. We’re committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. 

If you’re ready to be part of something special, we’d love to hear from you!  

***THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK***