Community Engagement Officer

Job description

Vanrath are recruiting for a Community Engagement Officer on behalf of a large public sector company in Lisburn on a temporary basis.

• 37 hours per week with some out of hours requirements
• Temporary long term
• £20.66ph

About your next employer
To act as a point of contact for the Council in the delivery of relevant community engagement programmes. In particular, this post will involve community engagement for the Belfast Region City Deal, Destination Royal Hillsborough (BRCD DRH) and the redevelopment of the Dundonald International Ice Bowl as well as complementing and working with other community focused workstreams.
To develop a community engagement programme that communicates BRCD and the redevelopment of DIIB, whilst collating, responding and signpost day to day enquiries from key stakeholders to include members of the public/residents, local businesses, community & voluntary sector along with Elected Members, in relation to local considerations.

• Work collaboratively across Council services to ensure an integrated and consistent approach to engagement and communications activity whilst promoting inclusivity, partnership building and social impact.
• To develop a bespoke engagement plan including implementation, evaluation and ongoing review.
• To establish close liaison with the Communications Service Unit, ensure cohesive messaging in the use of social media, events, and direct outreach.
• To develop and deliver a programme of activity to increase awareness at every phase of delivery of engagement in relation to the different departmental workstreams being undertaken.
• To be responsible for collating, responding and signposting to identified local needs as required.
• Establish and develop working relationships with the relevant internal and external partners and stakeholders.
• To implement a programme of outreach work to enhance the public, business and community awareness with the aim of achieving positive outcomes to programmes and projects.
• To assist the Project Sponsor(s) with the effective engagement and communications around the delivery of programmes and projects.
• Support the continued development of a professional culture of Communications across the Council that utilises modern, professional approaches to communications and stakeholder engagement internally and externally.
• To establish, develop and facilitate cooperation between Council and partners in order to ensure a holistic response to issues identified and to implement effective responses.
• To work with LCCC colleagues across departments to establish and co-ordinate a database of business and community contacts.
• To ensure that effective and accurate records and information procedures are put in place and maintained of all meetings.
• To prepare reports for Committee meetings as required.
• Ensure the provision of high standards of customer care and communicate in a way, which embraces and promotes the public image and overall reputation of the Council.
• Ensure compliance with Council policies and procedures and operate within the highest standards of personal behaviour, which reflect the core values and behaviours of the organisation.

About you
QUALIFICATIONS

• A degree or NVQ Level 4 or equivalent in a relevant qualification e.g. Marketing, Community Development or Public Relations.

EXPERIENCE

• A minimum of two years relevant experience in the following areas: Engaging with communities, conflict resolution and facilitation Communications campaign planning and management
• Digital communications
• Stakeholder engagement

• Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of four years experience as outlined in 1.2 above.

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