Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Onboarding Manager

£50k - £55k per annum

Onboarding Manager (Site Implementation)

Location: Croydon, UK (Hybrid - 2 days in the office, 3 days remote)

About the Role

We're looking for an organised and proactive Onboarding Manager (Site Implementation) to lead the successful delivery of new customer sites from signed contract through to live operation.

This is an exciting opportunity to join a growing technology business where you'll be responsible for turning new client projects into fully operational, revenue-generating sites. You'll work across software, hardware, connectivity and operational delivery, coordinating multiple stakeholders to ensure every implementation is completed successfully.

You don't need to be a technical specialist. You'll be supported by experienced product, operations and technical teams who will provide the expertise you need. Your role is to bring everything together-turning client requirements into a clear delivery plan and ensuring every project reaches a successful conclusion.

Key Responsibilities

  • Take ownership of the end-to-end onboarding and implementation of new customer sites.

  • Conduct client discovery sessions and desktop site assessments to understand operational requirements and identify the most effective implementation approach.

  • Develop site implementation plans covering hardware, connectivity, system configuration, signage, pricing structures, operational rules and customer requirements.

  • Create and manage project plans, ensuring activities are delivered on time and dependencies are effectively managed.

  • Coordinate internal teams, external suppliers and contractors to ensure smooth project delivery.

  • Obtain quotations, procure equipment and signage, and oversee contractor performance to ensure work meets agreed specifications.

  • Work closely with technical teams to coordinate system configuration and ensure all sites meet operational and technical standards before launch.

  • Carry out user acceptance testing from the perspective of customers and clients, monitoring performance after launch and resolving any issues before full operational handover.

  • Maintain accurate project documentation and hand over completed sites into business-as-usual operations.

  • Identify opportunities to improve implementation processes and contribute to wider business projects, including estate migrations and compliance initiatives.

About You

You'll enjoy solving problems, working with a variety of stakeholders and taking ownership of projects from start to finish.

We're looking for someone who has:

  • At least three years' experience in implementation, onboarding, project management or client delivery.

  • Experience delivering technology solutions with a physical element, such as payments, EPOS, access control, EV charging, telematics or similar.

  • The ability to translate customer requirements into practical, deliverable solutions.

  • Excellent organisational skills, with the ability to manage multiple projects simultaneously.

  • Confidence coordinating contractors, suppliers and internal teams.

  • Good technical awareness and the ability to understand technical concepts and challenge where appropriate.

  • Strong communication and relationship-building skills with clients and colleagues at all levels.

  • A proactive, resourceful approach with the confidence to ask questions, solve problems and drive projects forward.

Experience within the parking industry is not required-full training will be provided.

What's on Offer

  • Competitive salary and benefits package.

  • Hybrid working with two days per week in the Croydon office.

  • Ongoing training, professional development and career progression opportunities.

  • The opportunity to play a key role in delivering customer projects that make an immediate commercial impact.

  • A collaborative and supportive working environment within an ambitious, growing technology business.

Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Onboarding Manager in Croydon, Greater London vacancy
  • £50k - £65k per annum

     ...Job title: Operations Manager Responsible for Operational delivery across fire door and fire stopping projects, subcontractor and supplier control and day to day running of the operations function. Day to day operational performance across fire door installation and... 
    Suggested
    Permanent
    Croydon, Greater London
    a month ago
  • £66k - £68k per annum

     ...targets, quality standards and safety requirements are achieved through the execution of the production plan and through the efficient management of resources. Ensure that trains are delivered on time in a safe, clean and fully functional condition to our customers. As a key... 
    Suggested
    Long-term contract
    Permanent
    Hybrid working
    On-site
    Flexible hours
    Shift work
    Night shift
    Day shift

    Alstom

    Wimbledon, Greater London
    23 hours ago
  • £30k - £45k per annum

     ...Wimbledon. Our client are looking to appoint an experienced and ambitious Contracts Supervisor to join their established project management team. This is a key leadership role for someone who can confidently take the lead on flat roofing and cladding projects and play a... 
    Suggested
    Long-term contract
    On-site
    Monday to Friday
    Flexible hours
    Wimbledon, Greater London
    27 days ago
  • £60k per annum

     ...Contracts Manager Social Housing Planned Works Location: Southern Home Counties Salary: Competitive salary + car allowance + fuel card for business and personal use + up to 25% bonus Job Type: Permanent, Full Time Sector: Social Housing, Planned Works, Refurbishment... 
    Suggested
    Permanent
    Full-time

    RecruitME

    Croydon, Greater London
    4 days ago
  • £75k per annum

     ...Project Manager (High-End Commercial Projects) £65,000 - £75,000 + Company Bonus + Training + Development + Progression + Travel Allowance + Company Benefits Croydon - London travel required Are you a Project Manager with strong Excel calculation experience looking... 
    Suggested
    Permanent

    Ernest Gordon Recruitment

    South Croydon, Greater London
    3 days ago
  • £59k - £78k per annumEstimated
     ...engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a...  ...newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.... 
    Long-term contract
    Full-time
    Hybrid working
    On-site
    Remote

    AECOM

    Croydon, Greater London
    3 days ago
  •  ...ticking behind the scenes so the front runs like clockwork. What we'd love from you: A natural leader. You’ve got experience managing teams—and you know how to bring out the best in people when it counts. People person, through and through. You create a buzz,... 
    Shift work

    K&Z Holdings - Pret A Manger

    Croydon, Greater London
    more than 2 months ago
  • £85k per annum

     ...Our client is a main car dealership who is looking to recruit an enthusiastic and focused General Manager / Dealer principal to come on board with this ever growing team. Working for a well-established dealership group this company has opportunities for the right candidate... 
    Permanent
    Flexible hours
    Croydon, Greater London
    more than 2 months ago
  • £43k - £55k per annumEstimated
     ...General Manager Croydon Currys, Croydon Permanent Full Time Grade F At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s... 
    Permanent
    Full-time

    Currys plc

    Croydon, Greater London
    11 days ago
  • £32k - £43k per annumEstimated
     ...ve got you covered. ~20% discount off all of our brands for friends and family. ~ Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. ~ Never a dull moment – fun, laughs and lifelong friends!... 
    Full-time
    Flexible hours
    Shift work
    Night shift
    Croydon, Greater London
    9 hours ago
  • £14 - £20 per hour

     ...About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make... 
    Weekly pay
    Permanent
    Remote
    Shift work
    Carshalton, Greater London
    a month ago
  •  ...Assistant Team Manager – Pensions Administration We’re growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we’re committed to helping our... 
    Hybrid working
    On-site
    Flexible hours

    Isio

    Croydon, Greater London
    more than 2 months ago
  •  ...Hours Per Week :36.00 Start Date : Immediate Start Start Time :09:00 End Time :17:00 Salary: £30.55 Reporting to the Service Manager or service specific Team Manager, Team Manager’s will be responsible for the leadership and management of the Service. Using their... 
    Full-time
    Immediate start
    Rotating shifts

    London Borough of Sutton

    Sutton, Greater London
    5 days ago
  • £72k - £94k per annumEstimated
     ...Senior Deal Manager This role is based in our Crodyon office (Hybrid) but flexible with location and remote working About us...  ...client, and ensuring strict project management discipline when onboarding the client. This requires excellent coordination of multiple stakeholders... 
    Permanent
    Full-time
    Hybrid working
    On-site
    Remote
    Flexible hours

    AWP Assistance UK Ltd

    Croydon, Greater London
    more than 2 months ago
  • £27k - £35k per annumEstimated
     ...a variety of projects across the business. Technical experience is key in our sector, which is why you’ll be supported by your line manager to develop the Knowledge, Skills and Behaviours needed to meet your apprenticeship and, to work towards accreditation or chartership... 
    Long-term contract
    Full-time
    Apprenticeship
    Croydon, Greater London
    a month ago
  • £38k - £56k per annumEstimated
     ...inclusive team and offer fantastic career opportunities to develop new skills. Whether you’re working in the office, assisting customers, or managing deliveries, there’s always room for you to grow. Find out why we’re the preferred choice for builders—join us today! What you’ll be... 
    On-site

    Travis Perkins plc

    Sutton, Greater London
    12 days ago
  • £29.97k per annum

     ...Duty Manager – Fitness and Wellbeing Club Croydon Central FWC | Fitness & Wellbeing Club | Permanent contract | Full time Up to £29,973.06 per annum depending on experience plus sales commission 40 hours per week Nuffield Health is the UK’s largest Healthcare... 
    40 hours/week
    Permanent
    Full-time
    Shift work

    Nuffield Health

    Croydon, Greater London
    24 days ago
  • £42k - £84k per annum

     ...do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. Role: Project Delivery Manager Location: Hybrid / Wimbledon office Contract type : Full time, permanent The Project Delivery Manager is responsible for... 
    Long-term contract
    Permanent
    Full-time
    Temporary
    Hybrid working
    On-site

    Carrier World

    Wimbledon, Greater London
    6 days ago
  • £23k - £31k per annumEstimated
     ...our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.  Job Description As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through... 
    Full-time
    Shift work

    Urban - BRA_209

    Wimbledon, Greater London
    3 days ago
  • £32k - £42k per annumEstimated
     ...As Assistant Manager at the Cricketers - Harvester, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each... 
    Full-time
    Night shift
    Croydon, Greater London
    9 hours ago
  • £42k - £84k per annum

     ...planet. We are currently seeking an experienced Key Account Manager to drive growth across our UK service and aftermarket portfolio...  ...key account base across all service revenue lines Develop and onboard new key account clients into the service portfolio... 
    Temporary

    Carrier World

    Wimbledon, Greater London
    19 days ago
  • £319.36 per day

     ...assist in creating, implementing and maintaining the Contract register. To run reports and disseminate information from the system for managers and our Partners as required. To assist in highlighting to relevant managers and staff those contracts which are due for renewal... 
    Full-time
    Interim
    Immediate start

    Sutton Housing Partnership

    Sutton, Greater London
    5 days ago
  • £14.41 per hour

     ...Duty Manager – Fitness and Wellbeing Club Croydon Purley Way FWC | Fitness & Wellbeing Club | Bank | Part time Up to £14.41per hour depending on experience plus sales commission Working on the bank means you are not contracted to a set number of hours per week but... 
    Part-time
    Shift work

    Nuffield Health

    Croydon, Greater London
    10 days ago
  •  ...Operations Manager – Outstanding Secondary School – Croydon (South London) Start Date: As soon as possible Contract: Full-time,...  ...contractors Support HR processes, including recruitment and onboarding Develop and implement efficient administrative systems Monitor... 
    Permanent
    Full-time
    Immediate start

    Marchant Recruitment

    Croydon, Greater London
    more than 2 months ago
  • £75k per annum

     ...collaboratively across internal teams and external partners, the role will drive effective procurement planning, resident engagement, budget management, and continuous improvement across capital delivery activities. Key Responsibilities Provide effective leadership and... 
    Bi-weekly pay
    Hybrid working

    Civic Recruitment Limited

    Sutton, Greater London
    13 days ago
  • £37k - £49k per annumEstimated
     ...self. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic... 
    Full-time
    Shift work

    PizzaExpress

    Purley, Greater London
    16 days ago
  • £50k - £75k per annum

     ...future) Salary: £50,000 - £75,000 per annum (DOE) Job Overview An exciting opportunity has arisen for an experienced Project Manager / Senior Project Manager to join a long-established specialist contractor delivering prestigious high-end interior and decorative... 
    Long-term contract
    On-site
    Relocation

    Bennett & Game Recruitment Limited

    Sutton, Greater London
    10 days ago
  • £45.51k - £49.69k per annum

     ...Job Description Project Manager We have a fantastic new job opportunity for a Project Manager with experience planning and coordinating complex work, managing stakeholders and delivering at pace in a project or similar environment. If you’ve also worked in the following... 
    Permanent
    Full-time
    Part-time
    Hybrid working
    Flexible hours

    AWD online

    Croydon, Greater London
    25 days ago
  • £45k per annum

     ...Project Manager We have a fantastic new job opportunity for a Project Manager with experience planning and coordinating complex work, managing stakeholders and delivering at pace in a project or similar environment. If youve also worked in the following roles, wed also... 

    AWD online

    Croydon, Greater London
    3 days ago
  • $1,500 per month

     ...-augmented but earned. AI for drafting and editing, not for substituting actual cadence work. What This Is NOT NOT an Account Manager (no client strategy or scope-shaping) NOT an Operations Coordinator (no internal admin / EA / recruitment) NOT a 9-to-5 NOT for... 
    Long-term contract
    Full-time
    Remote
    Flexible hours

    Filipino Contractors

    Mitcham, Greater London
    18 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Onboarding Manager. Be the first to apply!