Business Administration Apprentice

Summary

We’re looking for someone bright, curious and up for learning to join our team at Signature Career Management as a Business Administration Apprentice. You’ll work towards your qualification through Macclesfield College, while getting proper, hands-on experience inside a growing recruitment business. 

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Monday - Friday 9.00am - 5.00pm (30 minutes per week for lunch).

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What will you actually be doing? 

The Business Administrator role is pretty broad, and that’s deliberate. Your main job will be helping our Recruitment Consultants do what they do best, while learning how a recruitment business works from the inside out. And if you read some of the list below and think, “I have absolutely no idea how to do that”, good. Nobody does until they’re taught. We’ll train you. 

Recruitment support:

• Answering the phone and fielding calls 
• Actioning bounce-back emails 
• Using our CRM system to input coding, information and data 
• Uploading candidate applications to our CRM 
• Formatting candidate CVs 
• Adding meeting notes to our CRM 
• Uploading job adverts to third-party websites 
• Using resources such as LinkedIn to identify hiring managers and HR professionals 
• Searching job boards to spot businesses that are recruiting and sharing opportunities with our recruitment team 
• Completing initial Candidate Registration calls, gathering information and passing it to the appropriate Recruitment Consultant 
• Helping the team put together client proposals and assignment updates 
• Keeping an eye on FMCG industry news and sharing anything interesting with the team 
• Getting involved in ad-hoc business projects, including keeping information up to date, system management and business growth projects 
• Marketing support
• Take ownership of and manage our company Instagram and TikTok accounts 
• Creating company presentations to support our Directors 
• Keeping our internal communications screens, YoDeck, updated 
• Helping plan team events 
• Getting involved in ad-hoc marketing projects with our Workplace Manager 

So yes, you could be updating the CRM in the morning and helping plan a summer party in the afternoon. We did say it was varied.

Where you'll work

1ST FLOOR
ROPEWALKS
NEWTON STREET
MACCLESFIELD
SK11 6QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESHIRE COLLEGE SOUTH AND WEST

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This apprenticeship will be workplace delivery meaning there is no day release to college.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C+)
• Maths (grade 4/C+)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Organisation skills
• Positive attitude
• Interested in learning
• Ask questions
• Able to take in feedback
• Time management
• Create and stick to a plan
• Take responsibility
• Wants to progress in job role
• Take studying seriously
• Committed