Senior Supervisor

About The Role

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our clean water team that safeguards the quality, reliability, and performance of drinking water across our region. We work across complex network systems, enhancing, maintaining, installing, and repairing infrastructure from pipes to water meters, to ensure consistently high-water quality. Through proactive network management and resilient engineering, we help ensure communities have safe, dependable water supplies every day.

Want to be a part of it?

What will you be doing?


As the Senior Supervisor you'll be accountable for the safe, productive, compliant and profitable delivery of work within your area.


You'll act as the Senior safety leader within the area and ensure all work is delivered in line with SHE policies, method statements and risk assessments.


We'll need you to handle the daily FYLD usage and quality submissions, correct and timely CAT downloads as well as safety briefings, toolbox talks and site audits.


You'll be responsible for customer satisfaction across the area making sure work is delivered right first time, on time, and with professional site behaviours. You'll proactively manage complaints, escalations and repeat issues along with engaging with customers and stakeholders when required, maintaining trust and credibility.


We'll need you to ensure Supervisors plan effectively and deliver against plan spending time on site, observing work and coaching Supervisors in real time making sure full compliance with Streetworks permits notices and conditions.


What you’ll bring

- Do you have proven experience leading multiple teams in an operational environment?
- Have you got a strong understanding of SHE, Streetworks and operational compliance?
- Do you have commercial awareness with the ability to interpret performance data?
- Are you someone who is a confident coach and mentor with strong people‑management skills?
- Are you comfortable holding difficult conversations and driving accountability?

What’s in it for you?


We offer a range of benefits designed to support your life in and out of work, some of which include;

- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme

In addition, this role offers;

- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Recommend a friend – get rewarded for introducing people to us!
- 21 days plus bank holiday, rising to 25 days with service
- Opportunity for overtime
- Personal accident cover

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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