We are seeking a highly organised and customer-focused Customer Service Assistant to provide essential support to our operations and customer experience team within a fast-paced business environment. This is a hands-on role with a strong focus on customer communication, problem-solving, administrative support, and maintaining excellent service standards.
You will play a key role in ensuring smooth day-to-day customer interactions, handling enquiries efficiently, maintaining accurate records, and supporting wider business operations to deliver an outstanding customer experience.
What youll do
Respond to customer enquiries via phone, email, and online platforms in a professional and timely manner
Provide accurate information regarding products, services, and company policies
Handle customer complaints and resolve issues effectively while maintaining a positive customer experience
Maintain and update customer records, databases, and CRM systems
Assist with order processing, tracking, and follow-up communication
Coordinate with internal departments to ensure customer requests are handled efficiently
Monitor and manage the customer service inbox, escalating complex queries where appropriate
Support onboarding of new customers and assist with account setup processes
Prepare customer service reports and maintain service-related documentation
Assist with scheduling, administrative tasks, and operational support where required
Maintain confidentiality and accuracy in handling customer and company information
Support wider business initiatives and customer experience projects as needed
Provide ad hoc administrative assistance to other departments when necessary
Who you are
Previous experience in customer service, administration, retail, or support roles is desirable but not essential
Career-driven and looking for long-term progression opportunities
Highly organised with strong attention to detail
Comfortable working in a fast-paced environment and managing multiple priorities
Excellent written and verbal communication skills
Professional, friendly, and customer-focused approach
Able to remain calm under pressure and handle challenging situations professionally
Proficient in Microsoft Office / Google Workspace
Reliable, proactive, and eager to learn new skills
A strong team player with a positive and collaborative attitude
If you meet the criteria, please apply today.
- £12.2 - £13.6 per hourEstimated...Temporary Opportunities- Customer service assistant (6 week initial duration) We have opportunities for temporary team members to join our team. About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the...SuggestedFull-timeTemporary
£16.62 per hour
Company: 4RECRUITMENT SERVICES LTD Job Type: Temporary Salary: £16.62 / hourlySuggestedHourly payTemporary£12.76 per hour
...We're currently recruiting a dedicated Customer Services Assistant/Bar Personel to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 16.5 hours per week. As a Customer Services Assistant/Bar Personel, you will use your skills...SuggestedPart-time- £20.8 - £23.9 per hourEstimated...Specialist will drive the evolution and standardization of Oracle EBS Service solutions (Service Requests, Service Contracts, Install Base,... ...Oracle EBS templates. Identify opportunities to reduce customizations and process variations. Promote adoption of standardized...SuggestedFull-timeOn-site5 days/week
£27k - £29k per annum
...and deliveries. Maintain the reception area to ensure it is tidy and welcoming. Provide administrative support to the wider team when required. Assist with organising events or meetings as needed. Respond to general enquiries and provide assistance to visitors....Suggested£18.72k per annum
...everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people... ...staff membership (including family members) Employee Assistance Programme: 24/7 confidential, independent and professional counselling...Part-timeFlexible hoursRotating shifts£12.88 per hour
...Great communication skills , with a passion for delivering great service and building strong relationships with both colleagues and... ...on practice performance ~ Wellbeing Support : 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider...Hourly payFull-time£12.48k per annum
...office administrative duties, answering first line customer queries and providing an excellent customer focused service, in a result driven environment. Wage... ...stationary orders. Administration of Petty Cash and assist with associated payments following all processes...Part-timeApprenticeshipOn-siteMonday to FridayShift work- ...professionally, greeting visitors, answering incoming calls and responding to enquiries in a friendly and helpful manner. You will also assist with general administration, maintain visitor records and support safeguarding and attendance procedures where required. Strong...PermanentFull-timeOn-siteImmediate start
- ...Technical Support: Troubleshoot hardware, software, and network issues for both staff and students with total precision. Infrastructure: Assist in the maintenance of school servers and classroom AV equipment to ensure a technology-rich learning environment. Cybersecurity:...PermanentFull-timeImmediate start
- .... What the role looks like Guiding customers through their claims from first call to... ...Keeping our admin organised and our service running smoothly Being a reassuring voice... ...it’s time to retire ~24-hour Employee Assistance support for you and your family’s physical...Hybrid workingOn-siteFlexible hours1 day/week
£30k - £35k per annum
Company: ADVANCING PEOPLE Job Type: Permanent, Full Time Salary: £30000 - £35000/annum plus 15% bonus and equityPermanentFull-timeRemote£14.92 per hour
...Berry recruitment is looking for 2 Recruitment & HR Admin Assistants to join the team immediately for a period of 3 months. Hours 09:00am - 17:30pm (Mon - Friday)37 hours per week Hourly Rate: £14.92 The candidates will be working as part of a busy team. They...Hourly payOn-siteImmediate startMonday to Friday- ...re passionate about creating exceptional customer experiences. As a Customer Experience Lead... ...customer receives the highest level of service. This is the perfect opportunity for someone... ...team discounts • Clear progression to Assistant Manager and beyond • A fast-growing, exciting...Shift work
£14.48 per hour
...Customer Team Leader Location: Southampton - Ocean Village - Ocean Way Unit 1, Alexandra Wharf, 1 Maritime Walk, Ocean Village, Southampton... ...team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve...Hourly payPermanentPart-timeOn-siteFlexible hoursShift workWeekend work£15k - £15.79k per annum
...Head Teacher, Class Teacher and/or Learning Support Teacher. To assist in the implementation of plans, devised by the CT and or/LST or... ...to undertake such other duties as may be required by the Head of Service to meet the needs and responsibility of the Service and the Council...Hourly payPermanentPart-time£13 - £14.57 per hour
...Royal South Hants Hospital. This is not a standard parking manual enforcement role and will involve technical system support, customer service, and first-line maintenance duties across multiple on-site car parks, including barriered locations. Key Responsibilities Manual...Hourly payFull-timeOn-siteRemoteMonday to FridayShift work- ...routing internal staff calls. You will also assist teaching staff and parents with initial... ...for continuous administrative and customer relations training. Requirements Previous... ...in an administrative capacity, customer service, or receptionist role, ideally within a school...PermanentFull-timeTerm-timeOn-siteImmediate start
£13.04 per hour
...Customer Team Member Location: The Co-operative Food, 9b Lower Northam Road, Southampton, SO30 4FN Pay: £13.04 per hour Contract... ...op, join us and play a key role in delivering friendly, helpful service in your local Co-op store. As a Customer Team Member, you’ll...Hourly payPermanentPart-timeOn-siteFlexible hoursShift work£30k per annum
...work alongside experienced mentors and build relationships with customers across industries including aerospace, Formula 1, pharmaceuticals... ...SDR→ Senior Sales Executive → Team Leader → Sales Manager → Service Centre Manager Many of their senior leaders started their careers...Long-term contractProbationary period- £12.2 - £13.3 per hourEstimated...and healthier living in the nation! Your Responsibilities: * Customer Service - Through your own passion for sport, you’ll share your tips... ...into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping...Full-timePart-timeShift workWeekend work
£8.03 - £12.75 per hour
...As a Barista you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards... ...blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing...Permanent£8.28 - £12.71 per hour
...ensuring it’s beautifully presented to our customers. When you’re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting... ...6 months. Best of luck! #Delivery #Assistant #Shop #Packaging #Operative #Colleague...Long-term contractPart-timeApprenticeshipSkilled worker visaMonday to ThursdayFlexible hoursShift workWeekend work- £12.5 - £14.5 per hourEstimated...our business. Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do. We celebrate... ...have fun—where they dine, and where they work. We see to both. Our customers adore Wendy’s, and we adore them. Here at Wendy's, we like...Summer workZero hours contractFlexible hoursShift workNight shiftWeekend work
- £12.2 - £13.1 per hourEstimated...UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're... ...security for you and your loved ones. ~24/7 Employee Assistance Programme – Confidential support for you and your...
£12.71 per hour
...! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day! Join our team as a Team Member...Hourly payPart-timeShift workWeekend workWeekday work£10.85 - £15.22 per hour
...all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of... ...we can give you an idea of what’s in store for you… Customer Service - through your passion for our products, you’ll be delivering an...Long-term contractPart-timeFlexible hoursShift work- ...delivering high-quality eye and hearing care services while promoting our offerings within the... ...optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating...Full-time
- ...Every detail matters here, from the way a customer is welcomed to the way a collection is... ...ll feel right at home. The Role: Sales Assistant This isn't your average shop floor job... ...smarter alternative, naturally. Deliver service that's consistent, considered, and...Part-timeCasual workShift workDay shift
- £12.2 - £13.2 per hourEstimated...This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and... ...omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping...Full-timePart-timeShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Assistant. Be the first to apply!
- customer service advisor start asap Southampton
- customer service advisor british gas Southampton
- customer service representative immediate start Southampton
- system service representative Southampton
- customer service representative Southampton
- technical customer service advisor Southampton
- customer service assistant at the range Southampton
- customer service advisor o2 Southampton
- customer service administrator Southampton
- customer service representative - part time at hsbc Southampton