Head of Product - Buy & Supply / Commercial & Supply Chain

Head of Product – SAP
£100,000 - £116,000 plus private healthcare, company car or car allowance and more great benefits (Work Level 4) 
Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office once per week (find out more about our hybrid working policy at  

We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for a Head of Product - Commercial & Supply Chain (SAP) to join our Digital, Technology and Data team and help us shape the technology that powers our commercial and supply chain operations. Acting as a strategic technology partner to our Chief Commercial Officer and Supply Chain Director, you'll lead the product vision, roadmap and outcomes across a critical SAP estate, using technology, data and AI to deliver meaningful business value. From product and supplier management through to forecasting, replenishment and supply chain optimisation, you'll help drive the capabilities that support thousands of stores across the UK.

Why this role matters

This is a rare opportunity to combine deep SAP expertise with executive-level influence. SAP sits at the heart of our commercial and supply chain operations, and we're at an exciting point in our journey, including a major move from SAP ECC to S/4HANA and continued investment in forecasting, replenishment, data and AI capabilities. You'll have the opportunity to shape strategic business outcomes, partner with senior leaders across the organisation and lead one of the most important technology portfolios in Co-op, impacting the products, services and supply chains that support around 4,000 stores nationwide.

What you’ll do

• Set the product vision, strategy and roadmap for our Commercial and Supply Chain SAP portfolio
• Partner with senior business leaders to turn commercial and supply chain priorities into technology-enabled outcomes
• Lead and develop a multidisciplinary team of product and service leaders while influencing wider architecture, engineering and delivery teams
• Work closely with architecture, SAP platform and engineering teams to shape future solutions and capabilities
• Balance business needs, technology investment, operational resilience and long-term platform strategy
• Oversee the delivery of product roadmaps, ensuring priorities are aligned to business goals
• Ensure products and services are reliable, resilient and continuously improving to meet operational needs
• Represent the portfolio in wider transformation programmes and help shape future business and technology strategy
• Drive improvements across product management, supplier management, forecasting, replenishment and supply chain operations
• Identify opportunities to use digital, data and AI capabilities to improve business performance and customer outcomes

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

• Significant experience leading SAP products, platforms or transformation programmes within retail, commercial or supply chain environments 
• Strong knowledge of SAP technologies, ideally including SAP ECC, S/4HANA, Forecasting & Replenishment (F&R), Customer Activity Repository (CAR) and Unified Demand Forecasting (UDF) 
• A track record of delivering measurable business outcomes through a combination of SAP, digital, data and AI capabilities 
• Experience leading and influencing multidisciplinary teams, including product, architecture, engineering, delivery and service colleagues
• Experience building trusted relationships with senior stakeholders and influencing strategic business decisions 
• Commercial awareness and experience balancing value, investment, risk and operational needs when making decisions
• A collaborative leadership style, with a passion for developing people and creating inclusive, high-performing teams
• The ability to translate business strategy into clear product direction, investment priorities and delivery plans 
• We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions 
• Private healthcare
• Company car or £6,000 car allowance
• Access to a subsidised onsite gym (at our Manchester HQ) 
• 30% discount on Co-op products and 10% off other brands 
• Stream – early access to a percentage of your pay as you earn it 
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
• 24/7 colleague support service 
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion