Dispensing Assistant

Role: Dispensing Assistant
Location: Victoria Road, Leeds
Salary: £ 13 per hour plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: Monday to Friday, 09:00 to 17:00

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

Be part of a team that makes a real difference to patients every day. In this role, you will play a key part in delivering a safe, efficient, and high-quality prescription service.

Working in a fast-paced and collaborative environment, you will help drive operational excellence by accurately dispensing prescriptions, meeting service targets, and maintaining exceptional quality standards. You'll contribute to continuous improvement, champion best practices, and work closely with colleagues to ensure every prescription is handled with care, accuracy, and professionalism.

This is an opportunity to combine attention to detail with a meaningful purpose, supporting the delivery of outstanding patient care at scale.

Why you’ll love working with us
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in-house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

Career growth

• Strong commitment to CPD, training and professional development

Time off & flexibility

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular social events throughout the year

What you’ll be doing?

• Ensure all prescriptions received are dispensed accurately and within agreed service timelines.
• Support the clinical team with day-to-day operational activities.
• Follow P2U dispensary operating procedures and contribute to achieving dispensing quality, accuracy, and performance targets.
• Adhere to all legal, ethical, professional, and company standards and requirements.
• Thrive in a fast-paced, high-volume environment while maintaining attention to detail.
• Contribute to individual and team performance goals that support wider business objectives.
• Take ownership of prescription labelling, accuracy, and quality throughout the dispensing process.
• Collaborate effectively with key teams across the business, including Customer Service, Purchasing, Operations, and Pharmacists.
• Help foster a positive, inclusive, and supportive workplace culture where colleagues can perform at their best.

Who are we looking for?

• A proactive and self-motivated individual who demonstrates initiative and takes ownership of their work.
• Proven ability to work effectively both independently and as part of a collaborative team.
• Strong organisational skills, with the ability to prioritise tasks and manage workloads in a fast-paced environment.
• Excellent verbal and written communication skills, with the confidence to build positive working relationships across teams.
• A high level of accuracy and attention to detail, with a commitment to delivering quality outcomes.
• Experience working in a deadline-driven environment and successfully managing competing priorities.
• A good understanding of the importance of compliance, with experience working within established policies, procedures, and regulatory requirements.
• Experience working in a role where accuracy, quality, and attention to detail are critical.
• A positive and adaptable approach, with a willingness to contribute to a supportive and collaborative team culture.

What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.