Warehouse Team Leader

1. Role Summary

We are looking for a motivated and Warehouse Team Leader to lead our PM shift . You’ll be responsible for driving performance, ensuring compliance, and creating a positive, inclusive working environment where every team member can thrive.
This is an exciting opportunity to join a fast-paced, values-driven organisation. You’ll play a key role in delivering operational excellence while developing and leading a high-performing team, with real opportunities for career growth and progression.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. Duties and Responsibilities:

- To oversee the shift warehouse operatives and shift leaders and report any issues to the department managers

- Adequately resource the shift to meet business requirements

- Ensure the team have what they need in terms of daily equipment to perform there duties to meet requirements

- Act as first point of contact for all staff absence and manage in line with company policy

- Manage daily WMS related issues / queries

- Ensure the department is 100% compliant at all time with food safety standards and NSF audit requirements

- Manage the team performance in line with company standard

- Recruiting, interviewing and training of new team members FTE or FTC

- Maintain a safe working environment with managing Health and Safety within the warehouse and site

- Talent spot and develop team members to grow and progress within the company

- Take an active role in the development of the shift leaders

- Identify continuous improvement opportunities within the department

- Carry out Investigations and disciplinary if required

- Maintain and deliver business KPI structure to become more cost effective and challenge any missed targets

- Manage weekly timesheet in line with hours worked and hours recorded

- Effectively manage all stock rotation based on the first-in-first-out (FIFO) principle in line with our WMS System

- Liaise daily with transportation team to accomplish timely dispatch times and efficient delivery service

- Act as liaison with supplier deliveries and the Inventory Controller to resolve issues with incoming deliveries, quantity and quality discrepancies, rejections of in-bound freight, etc

- Maintain daily efficient, accurate and timely picking and dispatch of all products keeping accurate records of all relative documentation (pick sheets, delivery and dispatch notes, inventory count forms, non-conformance and hold logs, etc.)

- Adhere to all Papa Johns International policies as stated in the company manuals and other communication.

3. Functional Skills:

a. Strong Attention to detail: Ability to follow established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

4. Education, Experience & Certifications

a. WMS Knowledge

b. Experience in line management of operatives

c. Strong grasp of Health and Safety principles and standards

d. Proficient Microsoft PC skills: Outlook, Excel, Word , Powerpoint