Critical Care Flow Co-ordinator

Job summary
The post holder will be a member of the Critical Care team working alongside the Nurse-in-Charge and Consultant to facilitate the effective use of beds within the Critical Care Unit and Surgical Special Care Unit, ensuring timely, proactive, appropriate admissions of patients from all admission portals and discharge of patients using a structured, timely approach and in accordance with trust policies.

Main duties of the job

• Assist Consultants and Senior Nursing staff with the management of all admissions and discharges for CCU and SSCU patients by facilitating an efficient, effective and timely utilisation of beds and resources.
• Proactively challenge patient flow within the division
• Provide support and organise resources for the expedition of discharges out of Critical Care and Surgical Special Care Unit across the Trust and to external organisations
• Prepare and share information relating to patient numbers and acuity/capacity as directed
• Troubleshoot and identify areas of improvement with regards to patient flow, working closely with the Divisional Flow Co-ordinator and senior nursing teams within CCU and SSCU
• Support safe staffing numbers, reviewing the need for bank staff and evening out of staff, bringing to the attention of the senior nursing team where safe staffing cannot be achieved.

About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details
Date posted: 01 September 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year
per annum, Pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 205-8238623
Job locations: University Hospital of North Midlands (Royal Stoke Site)
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom

Job responsibilities

• To facilitate the effective use of beds within the Critical Care Unit and Surgical Special Care Unit, ensuring timely, proactive appropriate admissions of patients from all admission portals and discharge of patients using a structured,timely approach.
• Provide senior support with any staffing issues within CCU/SSCU
• Ensure pro-active planning to allow accommodation of both elective and emergency patients
• Liaise closely with Theatres/PACU regarding elective and emergency admissions.
• Liaise closely and regularly with ward nursing staff and Divisional Discharge Co-ordinators to ensure accurate up to date knowledge of patient movement is obtained.
• Liaise as appropriate with the discharge Co-ordinators and multi-disciplinary team with regard to discharge issues. Identify problems affecting the efficiency and effectiveness of admitting and discharging patients, making these known to the senior nursing team.
• Maintain up to date bed availability state.
• Maintain up to date information regarding patients who can be transferred out of CCU/SSCU ensuring that the patients notes detail the decision to transfer out.
• Maintain accurate reporting arrangements e.g. through a database, regarding the occupancy and demand levels, including patient acuity.
• To liaise closely with the Site Matron and senior nurses if staffing issues are affecting bed capacity.
• To participate fully in any project involving bed management to ensure its success.
• Check, confirm and challenge estimated dates and times of discharge out of CCU.
• Using managerial / operational knowledge, discuss/negotiate clinical need/time scales for admissions with medical teams.
• Maintain up to date knowledge of the Escalation Policy and role within this.
• Provide the Divisional Flow Team with admission and discharge information in a timely manner.
• Provide support to the Divisional Flow Team, senior nursing team, as deemed appropriate

Person Specification
Qualifications
Essential

• Registered Nurse
• Evidence of degree level study or working towards

Desirable

• Leadership or Management Qualifcation

Communication Skills
Essential

• Negotiates with the internal & external MDT constructively
• Ability to use IT systems

Desirable

• Presents complex information effectively both formally and informally

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: University Hospital of North Midlands NHS Trust
Address: University Hospital of North Midlands (Royal Stoke Site)
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom
Employer's website: (Opens in a new tab)

Employer contact details
For questions about the job, contact: Unit Manager
Tina Waltho
View email address on meeveem.com
View phone number on meeveem.com

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