Patient Catering Supervisor

Job Description

Healthy outcomes start with positive patientexperiences.

• 38.5 Hours / 4 on 4 off rolling rota / 08:00-20:00
• £14.64 per hour
• Employee recognition scheme / Flexible Benefits / Blue Light Card / Sodexo Benefits
• 20 Days Holiday Per Year plus Bank Holidays
• Location is Royal Stoke Hospital

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Please take the time to read the attached jobdescription

Job Introduction

You care for our patients. We carefor your career.

As a Patient Catering Supervisor at Sodexo, based at Royal Stoke Hospital , you’ll take the lead in deliveringhigh-quality catering services in a dynamic healthcare environment.You’ll be aninspiring leader, capable of motivating your team in a fast-paced setting whilemaintaining a sharp eye for detail.With strongcommunication and organisational skills, you’ll help us put people at the heartof everything we do — delivering outstanding service to patients, staff, andvisitors alike. Join Sodexo and be partof something greater. You belong in a team where you can act with purpose andthrive in your way.

What you’ll do:

• Communicate effectively with colleagues to support daily duties and catering service delivery
• Use computer systems for payroll, ordering, and management tasks
• Complete and oversee all required daily and weekly documentation
• Follow established procedures and escalate issues to management when necessary
• Supervise, train, and ensure front-line staff adhere to working standards
• Manage stock through ordering and control in line with company policy
• Handle customer queries and complaints professionally
• Ensure adequate staffing, maintain rotas, and uphold health & safety and allergen management practices

What you bring:

• Emotional Resilience
• Understanding of Customer Care
• Ability to listen and have good communication skills
• Adaptable and self-motivated
• Understanding of Health and Safety
• Ability to work under pressure
• Be able to work as part of a team
• To act on their own initiative and adapt quickly to change
• Supervise a diverse team without discrimination

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now andbring your energy, purpose, and passion to Sodexo.

We may close this advert early if wereceive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Clickhereto read more about what we do to promote an inclusiveculture.

Sodexo Disability, Ability network, So Together,Generations and Origins.