Internet and Data Services Engineer

Join a team at the heart of a large‑scale, mission‑critical network environment, where your expertise directly underpins connectivity for millions of customers. As an Internet and Data Services Engineer, you’ll play a pivotal role in designing, supporting and optimising high‑performance IP/MPLS core networks across WAN, LAN and mobile backhaul services, spanning 2G, 3G, 4G, 5G, Voice and IMS technologies .

You’ll be trusted with maintaining outstanding network resilience, availability and performance, ensuring a seamless end‑to‑end customer experience in a complex, always‑on environment. Working within established  ITIL frameworks , you’ll help deliver managed services that meet rigorous quality and security standards, including  ISO 9001, ISO 20000 and ISO 27001 , while operating in line with key industry governance requirements such as  N3, PCI, FSA and IL2/3 .

This role is ideal for a technically confident engineer who enjoys hands‑on ownership and solving complex network challenges. You’ll bring  CCNP‑level knowledge (or equivalent experience) and a solid background working in  core or aggregation networks within an ISP or service provider environment. Your day‑to‑day work will involve advanced routing, switching and security technologies, with exposure to  Juniper and Cisco platforms, Nokia routers, Fortinet firewalls and F5 solutions .

In return, you’ll gain the opportunity to work on large‑scale, enterprise‑grade networks, deepen your technical expertise across multiple platforms, and play a visible role in shaping the performance and reliability of a critical national infrastructure.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an  equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Strong knowledge of IP/MPLS, routing protocols (BGP, OSPF, IS-IS), MPBGP, MPLS LDP, VRF, QoS and large-scale service provider networks.
• Ability to troubleshoot complex networking issues at a senior/3rd-line level.
• Experience with Juniper and Cisco routing platforms and BRAS/BNG systems.
• Knowledge and exposure to 4G/5G infrastructure and building blocks.
• Automation/script experience (Python, Ansible or equivalent for operational efficiency.

The other stuff we are looking for

We'd also love you to bring;

• Excellent communication, analysis, and stakeholder-management skills.
• Familiarity with F5 load balancers, firewalls, and core network infrastructure.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

#LI-JH1