Residential Worker (Ref 18018)

This position is based at NMS Ashley House Approved Premises, BS2 8NB, NPS 4-12 BRIGSTOCKE ROAD BRISTOL, BS2 8UB, NPS BRIDGE HOUSE BRISTOL, BS7 0PD

Job Summary

Please refer to Job Description

These positions offer full time and part time hours in the three Approved Premises in Bristol and are not suitable for hybrid working.

In addition, this campaign will be used to create a 12-month merit list, that may be utilised to fulfil future permanent, full-time/part-time and/or annualised hours positions.

Approved Premises - Residential Worker

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?

About Approved Premises

Approved Premises are primarily for offenders who have been released on licence and who require a high level of supervision.

About The Role

As a residential worker in an Approved Premises, you will play a crucial role in supporting the management of offenders in their transition from custody into the community, to achieve successful resettlement. You will assist with the well-being and supervision of Approved Premises residents, helping them to stick to their license conditions and supporting them to keep themselves and others safe. You will carry out inspections, monitor behaviour and positively engage with residents, working closely with colleagues and partner agencies.

The role will entail working at one main Approved Premise with the requirement to work across additional sites should the need arise.

Residential Workers are required to work regular unsocial hours which attract premium rates of pay in addition to advertised annual salary.

• - Monday to Friday: 7pm to 8am premium payment of 30%
• - Weekend: 8am Saturday – 8am Monday premium payment of 50%
• - Public/Bank Holidays :8am to 8am premium payment of 50%: in addition, time off in lieu for actual hours worked is applicable

Overview of the approved premises role - Prison and Probation Jobs

About You

You do not need a degree for this role. We are much more interested in your personal qualities. Ideally, with experience of working with people who have social or personal difficulties, you will be empathetic, patient, and resilient. A good level of numeracy and literacy is also required as the role involves some report writing.

The Probation Service works with offenders who are pre-release or post-release from prison or serving community sentences. Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you will be part of a supportive team that thrives on sharing knowledge and expertise.

Annualised Hours Working Pattern

These are part time vacancies with the opportunity to work flexibly to an annualised hours contract for either 625 or 1250 hours per year, the equivalent of one or two 12 hour shifts each week. These shifts are a mix of standard and unsocial hours over a 24-hour period, 7 days a week with unsocial hours worked attracting additional allowances. Applicants applying will be expected to have a good range of availability to cover day and night shifts 24/7. Availability will be discussed at provisional offer stage.

Sponsorship

You must have the right to work in the UK and Civil Service (

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Civil Service recruitment: nationality rules

Civil Service

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

You can read more about Skilled Worker visas and the eligibility criteria here (

These positions offer full time and part time hours in the three Approved Premises in Bristol and are not suitable for hybrid working.

In addition, this campaign will be used to create a 12-month merit list, that may be utilised to fulfil future permanent, full-time/part-time and/or annualised hours positions.

Approved Premises - Residential Worker

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?

The Probation Service works with offenders who are pre-release or post-release from prison or serving community sentences. Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you will be part of a supportive team that thrives on sharing knowledge and expertise.

Annualised Hours Working Pattern

These are part time vacancies with the opportunity to work flexibly to an annualised hours contract for either 625 or 1250 hours per year, the equivalent of one or two 12 hour shifts each week. These shifts are a mix of standard and unsocial hours over a 24-hour period, 7 days a week with unsocial hours worked attracting additional allowances. Applicants applying will be expected to have a good range of availability to cover day and night shifts 24/7. Availability will be discussed at provisional offer stage.

Sponsorship

You must have the right to work in the UK and Civil Service (

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Civil Service recruitment: nationality rules

Civil Service

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

You can read more about Skilled Worker visas and the eligibility criteria here (

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Making Effective Decisions
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: the MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

the MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : SSCL Recruitment Enquiries Team
• Email : ***email_hidden***
• Telephone : View phone number on unitedkingdom.jobradars.com

Recruitment team

• Email : ***email_hidden***

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (View email address on unitedkingdom.jobradars.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: