Business Support Officer

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.Business Support OfficerContract: PermanentWork Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).Salary: £37,198 per annumLocation: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.The VacancyThis is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team.The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support.A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment.The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities.Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations.The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time.About NCBFor more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.The Benefits30 Days Annual LeaveGenerous Pension SchemeCycle to work schemeFlexible WorkingWinter Holiday Closure & BreakEmployee Assistance ProgrammeClosing date: 08:00am, Monday 6th July 2026Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.Interested?If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.No agencies please.