Centre Qualifications/Administrator

The Centre Administrator Apprentice is responsible for managing the day-to-day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high-quality customer service.

As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.

Key Responsibilities
Schedule and coordinate training sessions, courses, and workshops
Manage learner enrolments, registrations, and course allocations
Maintain accurate records of trainees, attendance, assessments, and certifications
Update and manage learner data on the Learning Management System (LMS)
Act as the first point of contact for trainee and public inquiries
Provide administrative support to trainers and facilitators
Liaise with internal teams, external trainers, and partners
Communicate course information, schedules, and updates clearly and professionally
Oversee classroom setups, equipment, and training materials

Skills and Qualification
Strong organisational and multitasking skills
Excellent communication and interpersonal abilities
High attention to detail and accuracy
Proficiency in Microsoft Office and/or administrative systems
Ability to work independently and as part of a team

Attributes
Professional and approachable manner
Reliable, flexible, and proactive
Willingness to learn and develop new skills
Ability to manage confidential information
2-4 weeks work trail available