Apprentice Inside Sales Support

Summary

Deliver sustainable profitable growth for Atlas Copco Rental UK. Reporting to the UK Sales Manager, the role of the inside sales support is to provide advice and support on a range of ACR Rental products. Assist with bids and tenders for new clients, qualify leads as they come in, assist with prospecting and work with the marketing team

Wage

£17,000 a year

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8am-4.30pm 30 mins break or 8am-5pm 60 mins break

40 hours a week

Start date

Monday 19 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Assist the field sales team with quotations for customers. 
• Contribute toward the overall UK region revenue goal each year.
• Provide support to the field sales team with the supply of necessary certification as requested by the customer.
• Manage all incoming leads by qualifying them with a phone call or email before passing on to the relevant field sales rep.
• Provide 3D images to the sales team for specific equipment set ups using our Revit program.
• Assist the field sales team with preparing tender bids.
• Assist the field sales team by liaising with new customers to complete any new account/supplier information.
• Be responsible for the Net Promotor Score survey responses. 
• Prospecting new customers to gather new contacts for the sales team to target.
• Actively promote Atlas Copco Rental using social media, specifically LinkedIn.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Work toward improving processes relating to customer requirements.
• Contribute to team effort by accomplishing related results as needed. 

Where you'll work

Nexus 2 Unit D Bamel Way
Brockworth
Gloucestershire
GL3 4BH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Business Administrator Standard

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working