Office Administrator

Mind in Salford is a mental health charity run by local people, for local people. It is an independent charity and proud to be part of the local Minds that make up the Mind Network.

Striving to promote better mental health across the community, Mind in Salford works with thousands of people each year delivering welfare rights & debt advice, money management, advocacy, support from those with personal experience of mental ill health, LGBTQIA+ therapy and wellbeing, as well as training.

Mind in Salford is committed to ensuring no-one in Salford has to face a mental health problem alone.

Job Title : Office Administrator

Hours : 30 hours per week

Salary : £24,785 per annum pro rata

Contract : Fixed Term: 8-month contract

Location : Mind in Salford, The Angel Centre, Salford M3 6FA. Hybrid working is appropriate for this role.

Annual Leave : 27 days holiday plus 8 days statutory days and 3 days additional over the Christmas period (pro rata). Further, an extra day annual leave for birthday.

Pension : Your salary is subject to a monthly deduction of 5% and the organisation will contribute 5% to the scheme.

Probationary Period : 6 months

Reporting to : Advocacy Service Manager

DBS Check Level : Enhanced

Closing date : 5pm on Tuesday 14 July 2026

Interview date : TBC

About the Role

Mind in Salford provides a range of services including advocacy, welfare rights and debt advice, offering support to a range of people, including those with physical & sensory impairments, learning difficulties, dementia, autism, mental health problems and over the age of 60.

We are looking for a proactive Office Administrator to work with the Advice team and support the smooth running of our organisation, with experience in customer service, greeting clients, data input and answering the phones.

Main Responsibilities and Accountabilities

• Good customer care skills with an ability to put people first and ensure accessibility to the service
• Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
• Motivated and organised with excellent time management skills
• Able to keep concise and complete records
• Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
• Able to prioritise key tasks effectively whilst maintaining client care
• Able to act on own initiative, and complete actions
• Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development
• Able to manage day-to-day operations and develop and implement effective and efficient systems
• Able to work within legislative and quality frameworks
• Understanding of health and safety, including risk assessing and lone working precautions
• Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures

Mind in Salford Standards

Equal Opportunities

Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.

To apply, please download the Application Form and return this to ***email_hidden***