Groups,Conference and Events Manager

Groups,Conference and Events ManagerHead Office - Edinburgh Apex House, 1 Mid New Cultins, Edinburgh, Edinburgh, EH11 4DH

Why Join Apex Hotels ?

You will receive a warm welcome into the Apex family on joining us as a Group,Conference,and Events Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Main Purpose of Job

To lead and inspire a regional team of event planners, a pivotal role responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces.

Specific Tasks

Leadership & Team Management

• Responsible for delivery of both personal and team KPI’s
• Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations.
• Foster a high-performance culture focused on collaboration, accountability, and continuous improvement.
• Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities

Sales & Revenue Management

• Drive conference and event revenue across the region and wider group, working closely with Head of Groups, Conference & Events, other regional GCE Managers, proactive sales teams and revenue managers.
• Analyse and pre-emption of GC&E revenue risk and gaps, working with regional Head of GC&E to develop and implement strategies to address revenue gaps
• Input to and support the development and execution of regional sales strategies and promotional campaigns.

Client Relationship Management

• Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery.
• Oversee the end-to-end planning and execution of complex and/or multi-site events.
• Ensure consistent service standards and client satisfaction across all properties.

Operational Excellence

• Ensure team follow event planning processes and documentation across primary region
• Ensure compliance with brand standards, health & safety, and legal requirements.
• Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery.

Reporting

• Lead on regular performance reports and insights to senior leadership.

Reporting Structure

• Head of Groups Conference & Events Scotland
• This post has management responsibility for GCE Assistant Manager and GCE Executives
• Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities 

About you:

You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality!

Personal Characteristics and Competencies

We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:

• Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams.
• Strong leadership and team development skills.
• Commercially astute with a track record of achieving revenue targets.
• Excellent communication, negotiation, and client relationship skills.
• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Proficient in event management systems (e.g., Infor, Delphi, Opera, or similar).

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 30 days holiday 
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
• £200 referral bonus when your friends or family join the team

Following your first successful 3 months, you’ll also receive... 

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. 

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. 

If thisis you,Click Apply. We look forward to hearing from you.