Insurance Sales Team Leader

Job Title: Sales Team Leader Motor Insurance

Do you have the right skills and experience for this role Read on to find out, and make your application.
Location: Tickenham (On Site)
Reports to: Sales Manager / Head of Sales
Employment Type: Full-time
Our Client is a leading motor insurance brokerage dedicated to providing customers with the best insurance solutions through exceptional service, competitive pricing, and trusted advice. We pride ourselves on professionalism, integrity, and a results-driven culture. Our team is passionate about protecting what matters most to our customers and helping them get the right cover at the right price.
Role Overview
The Sales Team Leader will be responsible for leading and motivating a team of sales advisors to achieve and exceed sales targets for motor insurance products. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and can inspire a high-performance, customer-focused sales culture. The successful candidate will ensure full compliance with all relevant regulatory requirements while maintaining exceptional standards of professionalism and service delivery.
Key Responsibilities
Leadership & Team Management
Lead, motivate, and develop a team of sales advisors to achieve individual and team KPIs.
Conduct daily team briefings, performance reviews, and one-to-one coaching sessions.
Foster a positive, energetic, and customer-centric team culture aligned with our clients values.
Sales Performance
Drive the achievement of new business, renewals, and cross-selling targets.
Monitor sales activity, pipeline performance, and conversion rates to identify opportunities for improvement.
Support team members with complex or high-value customer enquiries and quotations.
Operational Excellence
Ensure compliance with internal policies, relevant regulatory requirements , and data protection laws.
Oversee quality assurance checks to maintain high standards of sales, service, and accuracy.
Manage workload allocation, scheduling, and attendance to maximise team productivity and morale.
Reporting & Analysis
Produce daily, weekly, and monthly performance reports for senior management.
Track key metrics and analyse trends to drive continuous improvement and business growth.
Training & Development
Identify skills gaps and deliver targeted coaching and development sessions.
Support onboarding, mentoring, and career growth of new and existing team members.
Key Skills & Attributes
Proven leadership experience in a sales environment, ideally within motor or general insurance.
Strong knowledge of motor insurance products, underwriting principles, and regulatory compliance.
Excellent communication, negotiation, and interpersonal skills.
Motivational leader with a proactive and goal-oriented approach.
Analytical thinker with strong problem-solving skills and commercial awareness.
Highly organised, resilient, and adaptable to change in a fast-moving environment.
Qualifications & Experience
Minimum 23 years experience in an insurance sales or telesales leadership role.
Experience within a regulated insurance brokerage (motor insurance preferred).
Cert CII qualification or working towards it (desirable).
Proficiency with CRM systems and Microsoft Office Suite.
What Got You Covered Offers
Competitive base salary with attractive performance-based incentives.
Comprehensive training and ongoing professional development opportunities.
Supportive, dynamic, and growth-oriented work environment.
Opportunities for clear career progression within a growing company. xehkeey
Convenient on-site working environment in Twickenham with a collaborative team culture.