Lung Cancer Support Administrator

The Lung Cancer Screening Support Administrator will be responsible for monitoring and tracking referrals arising from the Lung Cancer Screening programme. They will assist in the coordination of care for patients with suspected cancer by ensuring that all relevant referrals are managed in accordance with national protocols. The post holder will have an understanding of cancer pathways following a range of procedures and practices. They will understand the importance of communicating with different departments and divisions involved in the delivery of suspected cancer services. The post holder will receive and communicate complex information from Specialty Nurses, Respiratory Consultants and Radiologists in attendance at MDT / SRM meetings. They will appropriately coordinate the care plan outlined by the clinical team for suspected cancer patients with the understanding of routine, urgent and suspected cancer urgencies. Capturing and tracking information from referrals, MDT / SRM meetings, appointment letters and clinical systems will be coordinated effectively in the understanding of patient and staff confidentiality. The Lung Cancer Screening Support Administrator will negotiate appointments with patients for both face-to-face and telephone clinics for their Nurse and Consultant colleagues. They will manage the outcomes of the appointments and ensure further communication with the patient is received in a timely manner. The Support Administrator will consider the availability of the clinic and administrative team when coordinating clinics and will be confident in communicating with patients in regard to the booking or cancelling or changing of appointment times and dates. The post holder will send and receive referrals in accordance with the relevant urgency and understanding of national guidance. They will communicate effectively with other internal and external teams and departments to ensure national waiting times and targets are met using the Trusts tertiary referral procedure. This includes receiving and sending sensitive information. The Support Administrator will ensure that data is collected accurately and in real time as patients come through the Lung Cancer Screening pathway. Data will be recorded from receipt of referral, to diagnostic tests and results, clinic appointments and outcomes. They will understand and apply national data definitions and maintain a high level of data entry accuracy to comply with national programme delivery plans. The post holder will be able to collect data from a variety of sources such as MDT / SRM meetings, clinic appointments and letters and patient case notes while ensuring that all documentation is adequately maintained. The Support Administrator will comply with data protection and confidentiality policies while keeping all real time accessible for monthly and weekly deadlines. The post holder will have the ability to make judgements involving a range of facts when applying applicable waiting time adjustments to patients pathways in accordance with National Waiting Times Guidance. The Support Administrator will be required to interpret and analyse patient data and treatment plan information regarding cancer waiting times, cancer outcomes and services datasets on a daily basis. They will routinely update cancer tracking databases with terminology and outcomes detailed by clinical teams following MDT / SRM meetings and clinic appointments. The Lung Cancer Screening Support Administrator will be willing to maintain relationships and communication with all staff across the Peninsula, including Specialty Nurses, Clinicians and Lung Cancer Screening Navigators. They will work closely other Trusts and provide administrative cover and support when there are staff absences. The post holder will also work closely with local Specialty Nurses by booking and managing clinics and coordinating letters and correspondence to patients and other clinical teams.