Bid Content & Knowledge Manager

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group, we're enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will sit within our Energy Bids team, supporting business growth across multiple sectors and services. Working closely with Bid Managers, Business Development teams and operational colleagues across the UK, you'll play a key role in ensuring our winning stories, evidence and expertise are captured, organised and readily available to support high-quality bid submissions.

This is a highly collaborative role with extensive UK travel. You'll spend time visiting operational sites, regional offices and project locations, working directly with frontline teams and subject matter experts to understand how we deliver for our customers and transform that knowledge into compelling bid content.

What will you be doing?

As a Bid Content & Knowledge Manager , you will be responsible for developing, maintaining and continuously improving our bid knowledge library and content resources, ensuring our Bid Managers have access to accurate, compelling and evidence-based content that helps us win work.

You'll become the central point of contact for bid content across the Energy business, building strong relationships with stakeholders nationwide and capturing the stories, proof points and delivery successes that bring our submissions to life.

Working across operations, SHEQ, commercial teams, business development and bid management, you'll identify, organise and maintain reusable content, while helping to improve bid efficiency, quality and consistency across the business. You'll be responsible for:

Knowledge & Content Management

• Owning and maintaining the bid library and SharePoint knowledge hub
• Managing a library of reusable content including case studies, methodologies, CVs, accreditations, policies and capability statements
• Ensuring information remains current, accessible, accurate and easy to find
• Developing governance processes and content review frameworks
• Identifying content gaps and proactively sourcing new information to strengthen future bids
• Supporting Bid Managers throughout the bid lifecycle by providing relevant and high-quality content
• Maintaining a structured repository of evidence, customer outcomes and supporting materials for future opportunities

Business Engagement & Content Capture

• Travelling extensively across the UK to visit offices, operational sites and project locations
• Building strong relationships with operational, commercial and support teams across the business
• Capturing real delivery stories, customer outcomes, lessons learned and project successes
• Working directly with subject matter experts to gather technical and operational information
• Collecting photographs, examples, proof points and evidence that demonstrate our capabilities
• Transforming business knowledge into content that supports customer-focused and winning submissions

Quality & Continuous Improvement

• Ensuring all content reflects current business capabilities and strategic priorities
• Supporting continuous improvement of knowledge management processes and content standards
• Improving the accessibility and usability of our bid content resources
• Supporting the wider bid team by helping to drive consistency and quality across submissions

What you'll bring

• Experience managing bid content, knowledge libraries or proposal resources within a bidding, proposals or business development environment
• Strong SharePoint administration and content management experience
• Excellent written communication skills with the ability to translate technical information into compelling, reusable content
• Experience creating case studies, proof points, success stories and supporting bid collateral
• Strong stakeholder engagement skills and confidence working with subject matter experts
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Exceptional attention to detail and commitment to quality
• Advanced Microsoft Office skills, particularly Word, PowerPoint and SharePoint
• Ability and willingness to travel extensively throughout the UK

It would be great if you have:

• Experience within energy, utilities, infrastructure, decarbonisation, smart metering or field services environments
• Experience using AI tools to support content development and knowledge management
• Understanding of public sector procurement and tendering processes

What’s in it for you?  

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Company Car
• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year 
• Employee assistance programme 
• My Rewards portal, access to 1000’s of retail discounts 
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave  
• Reward and recognition scheme 

In addition, this role offers; 

• 25 days holidays plus bank holidays
  

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. 

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. 

For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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