Client Associate

Location: Bradford, Hybrid (two days a week at Hillmore House)
Salary: From £25k+ & 10% discretionary bonus
Level: Associate, entry level position into the business

Who are we?

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Client Associate to join our agency partnership with Morrisons, based in Bradford. As part of the in-house Morrisons Media Group , you’ll manage a portfolio of clients and FMCG brands, taking retail media campaigns from initial brief through to accurate activation across online and in-store channels.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be the right role for you.

A Little Bit About You

You’ll bring:

• The confidence to think differently , approach challenges from a fresh angle, and question the status quo.

• Excellent organisational skills, strong attention to detail, and the ability to follow processes accurately.

• A proactive, can-do attitude and the drive to deliver best-in-class campaigns and client service.

• Strong communication and relationship-building skills, with the ability to work effectively with a range of stakeholders.

• The ability to manage multiple campaigns, priorities, and deadlines in a fast-paced environment.

• A collaborative approach and enthusiasm for working across commercial, creative, and media teams.

• A genuine interest in developing a career within a marketing agency and learning more about retail media.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Managing the end-to-end activation of retail media campaigns, from gathering campaign requirements and briefing creative teams to implementation across online and in-store channels.

• Making sure campaigns are delivered accurately, on time, and in line with agreed objectives.

• Reviewing campaign assets and creative executions to ensure they meet brand, legal, and creative guidelines before launch.

• Monitoring campaign progress, managing timelines proactively, and identifying potential issues before they affect delivery.

• Building positive relationships with clients, adapting your communication style to different audiences, and becoming a trusted partner.

• Working closely with commercial, creative, and media teams to deliver a seamless campaign experience.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

● 10% discretionary bonus

● £1,800 yearly wellbeing fund (on top of your salary!)

● Free Headspace subscription

● £500 yearly “Uni Fund” for learning

● 4 extra Wellbeing Days off per year

● Summer & Winter conferences + year-round celebrations

● 4pm finishes every Friday

● Flexible and hybrid working

Useful Links Before You Apply

Our full data retention policy can be found here .