Retail Security Officer

Position: Retail Security Officer
Locations: Exeter
Pay Rate: £12.71 - £16.75 per hour (TSS operates on site-based rates)
Hours & Shifts: Various


We are recruiting Retail Security Officers to join our teams across Devon , with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry.


New to security?
We can support you in gaining your SIA licence, providing a clear pathway into a long-term career.


Already licensed?
We have a range of roles ready for experienced officers across our sites.


With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you.


Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career.


Your Time at Work


As a Retail Security Officer, your duties include:
- Providing a visible, uniformed deterrent to help ensure the safety and security of the client's premises and staff
- Following company policies on loss prevention while protecting staff, customers and visitors
- Lawfully deterring and managing potential incidents on site
- Observing, recording and reporting incidents using the correct systems
- Carrying out all duties as directed by the client and site management team
- Maintaining up-to-date knowledge of the site and identifying any local developments
- Understanding and supporting fire and safety procedures, including evacuation processes
- Assisting with staff and contractor searches where required by the client
- Maintaining a clean, organised and professional security base
- Conducting yourself in a professional manner at all times, wearing full uniform with SIA licence clearly displayed


Our Perfect Worker


Our ideal Retail Security Officer will:


- Be aged 18 or over
- Be confident, approachable and professional
- Work well as part of a team
- Take pride in delivering excellent customer service
- Be reliable, proactive and willing to learn


It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices.


Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team.
Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged.


Key Information and Benefits


- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided


Job Ref: 1TSSG (T3)


TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!


About Staffline

Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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