Housing Options Off (Prevention& Relief)
£15.78 per hour Job Category: Housing
Job location: Wallfields, Hertford, Hertfordshire, SG13 8EQ, East Hertfordshire District Council
THIS IS FOR ROUGH SLEEPER OUREACH / SUPPORT OFFICER WITH SOME HOUSING KNOWLEDGE AND WORKING WITH VULNERABLE GROUP .WILL NEED DRB AND MUST BE A CAR DRIVER .
Operational Responsibilities
Provide individual and accommodation-based support to single clients accommodated at Cedar Lodge at Stanstead Abbotts or any similar temporary accommodation, for previously homeless or rough sleeping applicants, who will likely have support needs including, mental health, drug and alcohol use, history of criminal/anti-social behaviour, or long-term unemployment.
Carrying out outreach tasks to verify rough sleeper across East Herts Borough and supporting verified rough sleepers to ensure they have an identified housing solution that meets their needs and supporting them to achieve and sustain them.
Listen to and build rapport with the residents to encourage positive engagement with the service.
Develop support plans with agreed achievable outcomes in collaboration with the resident at cedar cottage (single client accommodation), relevant support agencies and council officers, notably the Housing Options Officers
Ensure that the required case files and paperwork are kept up-to-date and regularly monitored and contribute to the provision of timely and accurate information as required to manage the service.
Identify and co-ordinate referrals to internal and external support agencies and support residents to engage with those services.
Provide assistance to residents at Cedar Cottage with their general financial management, including the registering of all benefit applications both personal and housing related.
The candidate we are looking for :
This is an exciting opportunity for a proactive, robust and determined person who shares our commitment to end rough sleeping in East Herts as soon as possible. The post requires outreach visits to rough sleeper across the borough as and when
You will need to have experience of working with rough sleepers and a current understanding of the reasons that contribute to people sleeping rough. We’re looking for someone who can develop and maintain strong working relationships with customers, colleagues and partner agencies from the various support organisations and accommodation providers we work with.
You will need to have the drive and commitment to support an often vulnerable and challenging client group. Excellent communication, influencing and reasoning skills are key, as is the ability to solve problems effectively. You will be expected to plan ahead, organise deadlines and to be able to manage your own workload in a busy, fast paced environment. You must be a car driver.
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