Head of Product & Engineering

The Head of Product & Engineering will lead Humara’s combined product and engineering organisation through a critical next stage of growth and change.

This role is accountable for shaping the product and engineering strategies, and turning strategy into high-quality, commercially impactful product outcomes, at pace. They will own product and engineering execution, shape a focused roadmap, and ensure our architecture, delivery practices and team model are built around measurable customer and revenue impact.

As Humara evolves to a fully AI-native operating model, this person will shape how we build: creating lean cross-functional teams, embedding AI-assisted engineering and quality practices, reducing handoffs, and building a culture of pace, ownership, technical excellence and accountability.

This is a hands-on leadership role, requiring someone who can operate close to the product, architecture, delivery and team-level execution, while providing credible leadership to the SLT, customers and wider business.

Responsibilities

• Work with the CEO and SLT to shape product and engineering strategies, ensuring the roadmap is commercially focused, technically credible and sharply prioritised.
• Own the product and engineering execution plan, translating strategy into a roadmap, technical priorities, measurable outcomes and disciplined delivery.
• Lead the end-to-end product development lifecycle - from ideation and specification through to build, test, release and iteration - ensuring speed and quality along the way.
• Ensure the platform, architecture, infrastructure and engineering practices are scalable, resilient, secure and capable of supporting high-volume enterprise customers.
• Design and lead a lean, AI-native product and engineering organisation: small cross-functional teams, fewer handoffs, AI-assisted coding and quality engineering, faster experimentation, clear ownership, strong technical standards and high accountability for outcomes.
• Partner closely with the Head of AI to ensure differentiating GenAI, classic machine learning and other data science solutions are effectively integrated into the product.
• Ensure complex technical trade-offs and product priorities are clearly understood by the senior leadership team and wider business.
• Define, monitor and report on the metrics that matter: product performance, platform health, delivery effectiveness, customer impact and commercial outcomes.
• Regularly engage with customers - ensuring the voice of the customer drives our decision making and building customer confidence in Humara’s roadmap and ability to create measurable value. This will be a hybrid role, with a minimum of two days a week in our Brighton office.

Requirements

• Proven track record leading product and engineering functions in a product-led business, ideally with direct experience building AI products.
• Strong execution discipline in a scale-up environment; able to turn strategy into shipped product, measurable customer outcomes and sustained operational improvement.
• Proven experience with AI-native product and engineering operating models, including discovery, specification, coding, quality assurance, documentation, workflow automation and team models that improve delivery speed, quality and accountability.
• Hands-on technical background with knowledge of modern cloud-native architecture, and the ability to make credible architectural, systems design and technical trade-off decisions.
• Strong commercial and product judgement, with experience connecting product and engineering decisions to revenue outcomes, customer value and evidence-based prioritisation.
• Excellent communicator, able to explain complex technical and product trade-offs clearly to senior stakeholders, customers and non-technical audiences.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Benefits

• Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)
• Private Medical Insurance via AXA (after 1 year service)
• Life Insurance scheme
• 25 days holiday + bank holidays + your birthday off (rising to 28 after 3 consecutive years with the business & 30 after 5 years). Including Christmas closures.
• Employee Assistance Programme (confidential counselling)
• Gogeta nursery salary sacrifice scheme (save up to 40% per year)
• Enhanced parental leave and pay including 26 weeks' full maternity pay and 8 weeks' paternity leave