- Manage customer accounts and maintain accurate credit control records.
- Monitor outstanding balances and follow up on payments in line with agreed processes.
- Communicate with customers to resolve payment queries and account discrepancies.
- Review account information to help maintain accurate customer data.
- Work closely with the Accounting & Finance team to provide clear updates on payment status.
- Keep records of customer contact and payment arrangements up to date.
- Prepare information on outstanding balances to support regular finance reporting.
- Help maintain an organised approach to credit control across the Southampton operation.
Vacancy posted 20 days ago
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