Talent Administrator

About us 

CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.   

Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.   

As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.   

 We are expanding from the UK into the Middle East and now Ireland, with additional geographies in our 2030 strategy. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing. 

About the role

This is your opportunity to make a real impact in healthcare by providing innovative, efficient solutions and processes to CF’s People who are working to improve health and healthcare as one of the leading healthcare strategy teams in the UK and more globally.

As a Talent Administrator, you will be a key part of our People team, responsible for maintaining up to date Recruitment function systems and helping us deliver efficient, effective Talent sourcing and management processes. Your role will involve ensuring a great experience for our candidates – both permanent, interim and contractor – and tracking and reporting on progress against key Recruitment and Associate metrics. Wherever required, you will be flexible and agile in supporting administration across the People function given People priorities and team annual leave. This could include maintaining the HR system, supporting creation and issuing of key HR documents, managing People function inboxes and triaging accordingly, or scheduling learning and engagement events, for example.  

This position demands someone who is proactive, flexible, efficient, detail-oriented and highly organised, with an interest in process improvement.  Joining our team offers a unique opportunity for professional development within a dynamic and supportive environment, enabling you to advance your career while contributing to our organisational growth and our people’s experience.  

Responsibilities

Your responsibilities will include, but are not limited to: 

Recruiting  

• Recruitment system: Maintain Workable with up-to-date information across all live roles both within candidate profiles and also across feedback and process. 

• Interview scheduling: Partner with the Recruitment Manager to schedule interviews for candidates with appropriate interviewers and in appropriate timeframes / alignment to agreed Recruiting priorities. This includes proactively pursuing and, where needed, respectfully challenging busy interviewers to secure their availability and keep candidate timelines on track. Ensure internal only parallel invites contain the right materials for the interviewer. Where relevant ensure any advanced tasks requiring preparation or take based assessments are sent out as per the schedule.

• Candidate experience: Ensure the highest professionalism and experience for candidates through your interactions with them in the context of scheduling. Partner with the Recruitment Manager to ensure no candidates face delayed interview process times due to CF related factors. 

• Simple Recruiting requests: Triage recruitment requests dealing with administrative questions / requirements directly and efficiently. 

• Sourcing: Partner with the Recruitment Manager to assist in identifying excellent candidates for roles leveraging AI and the tools the Recruitment team is using and building. Work with relevant EAs of Managing Partners and Partners to get high quality, engaging reach out to select candidates through their LinkedIn profiles.

• Room preparation: Be present and available to collect candidates from Reception and get them into the meeting room ahead of scheduled interviews. Prepare all meeting rooms for interviews including set-up, water for the candidate and interviewer, IT connections set up where these are required. Liaise with the Recruitment Manager and the Office Manager or other EAs / PAs to ensure room set-up and collection is agreed with all arrangements in place where this is not you.

Resourcing (Associates) 

• Associate interview scheduling: Schedule interviews for potential Associates that have been identified by Resourcing / Ops / Recruitment team with the appropriate interviewers. Ensure internal only parallel invites contain the right materials for the interviewer. Where relevant ensure any advanced tasks requiring preparation or take based assessments are sent out as per the schedule. 

• Recruitment system: Ensure all Associate profiles who go to a first round interview are on Workable with comments and feedback captured accordingly. There will be some backward-looking data capture and clean-up to get the system up to date in the first few months. 

• Associate tracker: Own and champion the Associate Resourcing tracker and ensure the CMaP system reflects the correct data – both in terms of level of detail and accuracy. Partner with Resourcing and Ops to update or correct the system as required. 

• Associate management: Work with Resourcing consultant to reach out to Associates periodically and as agreed to understand availability and stay in touch.

• Associate contracts: Administer associate agreement contracts with input from HR consultant or CPO as required 

Reporting and communications 

• Communications: Help Recruitment Manager to draft high quality, compelling updates to the SLT and wider leadership team regarding Permanent and Associate hiring 

• Reporting: Leveraging the Workable system as well as Associate tracker / CMaP, report on progress against key Recruiting and Associate metrics every week and month 

People Team support and function coverage 

Due to the nature of where the business is given high growth and changing priorities, you will be flexible in the scope of your support based on wider People team priorities, leaning in where needed from an administrative perspective. This includes but is not limited to the following: 

• People team scheduling: Ensure all weekly People team meetings (joint team and 1:1s) are scheduled with room bookings secured. 

• People systems: Help to maintain the HR system and the Learning Management system as needed if other team members are on leave. 

• Simple HR requests: When the People Advisor is out, support the CPO with basic HR processes and documents such as BPSS (screening), offer letters, contract administration, acceptance letters, etc.

• Learning session scheduling: Ensure learning session logistics are sorted and correctly reflected in the LMS 

• New joiner onboarding: Ensuring induction sessions are planned and the rooms are ready, also helping to welcome colleagues on their first day and support associated logistics.

Requirements

Mandatory  

• Skills in Microsoft Excel to facilitate reporting and basic analysis of data 

• Demonstrated ability to manage multiple tasks simultaneously, ensuring accuracy and timeliness. 

• Understanding of, and rigour in following, structured recruitment and HR processes end-to-end – meticulous about knowing which step comes next and making sure each is completed in the right order. 

• Strong organisational skills with attention to detail. 

• Excellent written and verbal communication skills. 

• Excellent interpersonal skills to collaborate effectively with cross-functional teams and to build good rapport and help to deliver an excellent candidate experience 

• Confidence and tact to follow up with, and where needed respectfully challenge, busy senior stakeholders on their availability – securing interview slots and keeping candidate processes moving to time 

• Competent using Claude or other AI tools to make processes more efficient and effective 

Highly desirable  

• Educated to a degree level, or equivalent experience 

• Familiarity with Workable or other Recruitment and HR systems (Sage HR highly desirable) 

Our Values 

These attributes form part of the four CF values and associated behaviours that apply to all staff and create a point of commonality. Upholding these values and behaviours is critical to our being the diverse and inclusive team that makes CF a great place to work. 

Be connected  

We are known, we are trusted 

• We meet our clients on their terms, in their environment 

• We develop first-hand understanding 

• We are reliable 

• We socialise with colleagues and clients 

• We recognise individual strengths and talents 

• We get to know people inside out 

• We cultivate a network 

Uphold standards 

Committed to our clients, professional in our approach 

• We know what consulting excellence looks like 

• We adopt and adhere to best-in-class approaches 

• We seek diversity and understand its value 

• We leverage the talent of the CF team and our clients 

• We act with integrity and preserve confidentiality 

• We manage client and company resources cost-effectively 

• We hold each other to account for the standards we agree 

Inspire change 

Respected experts, sparking conviction 

• We are knowledge seekers 

• We hunt for innovation and translate it into practice 

• We deal in solutions 

• We collaborate and expect to contribute our point of view 

• We understand conflict is essential and we face it 

• We are passionate about our impact and the value we create 

• We build a positive reputation for ourselves and for CF 

Create the future 

Embrace fear, aspire to be better 

• We believe we all grow with effort, learning and persistence 

• We celebrate success with pride 

• We learn and adapt when we lose 

• We spot and create opportunities 

• We act fast and mobilise others 

• We take responsibility for ourselves 

We develop each other through apprenticeship and mentoring 

Flexible working 

We follow a hybrid working model that balances in person connections and remote work to drive exceptional client impact. We enjoy working in person together with clients and colleagues and work where clients need us to be.

In supporting flexibility and remote working, team members can work from home one day per week as standard. Additionally, we offer 44 remote working days per year  which can be used to top up your working from home days and enable you to work from home up to two days per week-subject to client needs. Alternatively, you could use your allowance in blocks to manage school holidays or other commitments. Our core in person working hours are from 10am until 4pm allowing you that extra flexibility to manage your schedule in a way that works for you.

Our commitment to Diversity & Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.

Benefits

• Holiday entitlement: 25 days/year for staff and 30 days/year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days per year 

• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like) 

• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription 

• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days 

• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid 

• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period 

• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service 

• Enhanced family leave policies: additional pay for parents who have a baby or adopt 

• Access to an interest-free loan of up to £10,000 

• Access to an interest-free season ticket loan, repayable by 12 monthly instalments 

• Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of nursery care 

• An employee assistance and wellness programme, including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks 

• Seasonal flu jabs provided by Boots annually 

• Eye care tests: vouchers and discounts at Vision Express 

• Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles