Business Support Administrator

Business Support Administrator Clifton Moor, York £29,848 per annum + up to £1,000 annual bonus Monday to Friday, 37.5 hours per week Flexible working hours: 8.00am - 4.00pm8.30am - 4.30pm9.00am - 5.00pm For over 30 years, Autohorn has been helping businesses and drivers across the UK with vehicle leasing, fleet management and mobility solutions. What started as a family business in York has grown into one of the UK's leading independent fleet providers, but we've never lost the friendly, supportive culture that made us successful. As our business continues to grow, we're looking for a Business Support Administrator to become an integral part of our commercial team. This isn't just another administration role. You will be at the centre of every customer's journey, making sure everything runs seamlessly from their first order through to the day they collect their new vehicle. Your organisation, communication and attention to detail will help deliver the outstanding service that Autohorn is known for. If you enjoy working with people, love being organised and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. Duties Every day brings something different. You will: Guide customers through the administration of their new lease or vehicle changeoverPrepare lease agreements, quotations and customer documentationLiaise with customers, dealerships, finance providers and suppliersKeep customers updated throughout their vehicle order journeyCheck and process licences, insurance documents and agreementsCoordinate vehicle orders from quotation through to deliveryMaintain accurate records using our CRM systemProduce reports and provide administrative support across the commercial teamHelp ensure every customer receives an exceptional experience from start to finish Skills and Experience We are looking for someone who enjoys working as part of a team and takes pride in delivering a first-class service. You'll ideally have: Previous administration or customer service experienceExcellent organisational skills and attention to detailStrong communication skills, both written and verbalThe ability to prioritise a busy workloadGood Microsoft Office skillsA positive, proactive attitude Experience within automotive, leasing or financial services would be an advantage, but it's certainly not essential. Full training will be provided. Why join us? Salary of £29,848Annual bonus of up to £1,000Private healthcareCompany pensionFree on-site parkingFree breakfast every morningFresh fruit provided dailyMonday to Friday working - no weekendsFlexible start and finish timesFriendly and supportive teamGenuine opportunities to develop your career within a growing business Interested? Please apply with your updated CV.

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