About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Policy Administration & Insurance Operations Manager
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week
Role Responsibilities
- Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
- Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
- Write "golden" reference responses at experienced insurance-operations quality.
- Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
- Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
- Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
- 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
- Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
- Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
- Ability to translate policy and procedural requirements into precise operational steps.
- Excellent written communication, process discipline, and high attention to detail.
- Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.
Preferred
- Experience across multiple P&C lines or insurance platforms.
- Billing, premium audit, producer licensing, or forms-management experience.
- Experience implementing or testing a policy administration system.
- Lean , Six Sigma , project-management, or operations credential.
- Experience leading service teams or establishing operational controls.
Start Date
- Immediately ; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: Show email
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Insurance Operations Manager - Expert in London vacancy
- £166k - £213k per annumEstimated...About Sixth Street Insurance Sixth Street Insurance focuses on strategic partnerships... ...professionals and insurance experts located across North America and Europe... ...in London. The Sixth Street Insurance Operations & Program Management Office (PMO) Team is responsible for...SuggestedFull-timeOn-site
- £41k - £55k per annumEstimated...Larry Summers , and Jack Dorsey . Position: Commercial Insurance Broker & Risk Advisor Type: Contract... ...insurance brokerage, risk advisory, placement, production, or account management. ~ Experience working directly with commercial clients in at...SuggestedRemote jobSummer workImmediate start
Mercor
London1 day ago £90k per annum
Our client, a widely respected Lloyd's Syndicate, have a new opportunity for a Claims Operations Manager. This will be on a 15 month fixed term contract basis. You will have overall responsibility for managing claims operations, third party service providers and performance...SuggestedFixed-term contractHybrid working£50k per annum
...On behalf of our client who is a leading agency in the music industry, we are currently looking for an Operations Manager to join them on a 9–12-month maternity cover contract. This role is central to the company’s smooth day-to-day operations, overseeing all internal systems...SuggestedOn-siteWork from homeMonday to Friday£50k - £65k per annum
...Job title: Operations Manager Responsible for Operational delivery across fire door and fire stopping projects, subcontractor and supplier control and day to day running of the operations function. Day to day operational performance across fire door installation and remedial...SuggestedPermanent- ...opportunity to join our well-established team in Sutton as an Operations & Digital Process Manager. Our Henry Seymour division is a friendly,... ...skills, with the confidence to influence at all levels Insurance sector experience (desirable but not essential for candidates...Hybrid workingOn-siteWork from homeFlexible hours
£41k per annum
...forward thinking, ambitious and very innovative Global Insurer requires an experienced Claims Operations professional to join their team. You will be... ...Supporting the ongoing oversight of the MI function, management of Internal Audits and the overall development of the...- £37k - £50k per annumEstimated...Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Regulatory Compliance Specialist Type: Contract... ...responses against structured rubrics for regulatory accuracy, operational feasibility, jurisdictional awareness, and appropriate escalation...Remote jobSummer workImmediate start
Mercor
London1 day ago - £81k - £106k per annumEstimated...Insurance Due Diligence Project Manager - M&A Are you early in your career and looking to build deep expertise in infrastructure, insurance, M&A and project finance-while working alongside experienced industry specialists on high-profile transactions? Are you intellectually...Long-term contractFull-timeHybrid workingOn-siteFlexible hours
- ...Are you a Cyber & eDiscovery expert seeking for a career move that aligns with your expertise... ...core of your function. Developing and managing research methods for complex sets of (un)... ...include contributing to expanding our operations in Europe. Besides you will be able to...Full-timeFixed-term contractOn-siteFlexible hours
- ...kitchen practices. Excellent communication and interpersonal skills to connect with students from all backgrounds. The ability to manage a well-equipped food technology room and maintain a safe and hygienic learning environment. Why Choose Us? Make a lasting impact...
- A high-calibre Physics Teacher is required for an "Outstanding" school in Brent for a full-time, permanent role. This position is perfect for a practitioner who prizes academic rigour and seeks to engage a socially articulate student body. You will be responsible for delivering...PermanentFull-timeImmediate start
- £76k - £101k per annumEstimated...About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and... ...highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is ready to help transform the industry through...Remote
$24 - $35 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: AI Safety Experts — English & Thai Type: Contract Compensation: $24–$35/hour Location: Remote Role Responsibilities...Remote jobSummer workMercor
London21 days ago$50 per hour
...Larry Summers , and Jack Dorsey . Position: K-12 Education Expert Type: Contract Compensation: $40–$50/hour... ...services, and family/community engagement. Develop education operations scenarios using tools like PowerSchool , Canvas/Google...Remote jobSummer workOn-siteMercor
London21 days ago$80 - $120 per hour
...in outputs. Provide clear, structured written feedback to enhance AI model performance . Collaborate with subject matter experts to ensure consistency and domain relevance. Work independently and asynchronously to meet deadlines and improve output...Remote jobSummer workMercor
London19 days ago$150 per hour
...Larry Summers , and Jack Dorsey . Position: Sales Operations & Enablement Expert Type: Contract Compensation: $150/hour... ...Leverage experience in capacity planning , performance management , and enablement . Convert sales-performance data...Remote jobHourly payFull-timeSummer workFlexible hoursAfternoon shiftMercor
London21 days ago$80 - $120 per hour
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...Remote jobSummer workMercor
London19 days ago$119 per hour
...self-contained, and precisely defined with all necessary information included. Rate each question's difficulty as Medium, Hard, or Expert to challenge expert-level solvers. Provide one correct answer and nine plausible but subtly incorrect alternatives. Write...Remote jobSummer workMercor
London15 days ago- £34k - £45k per annumEstimated...Reporting to: Luxe Store Manager / (Senior Area Manager if mobile) Who we are looking... ...Enthusiast: Passionate about fragrance, expert in personalised advice, and helps people... ...social media in line with guidelines. Operational Excellence Teamwork and Training: Participate...Full-time
$70 - $90 per hour
...Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Computational Statistics and Applied Mathematics Expert (R, Python, and Matlab/Scilab) Type: Contract Compensation: $70–$90/hour Location: Remote...Remote jobSummer workMercor
London9 days ago- £35k - £47k per annumEstimated...Local Product & Innovation Expert for Roadside Assistance At... ...roadside assistance, travel insurance and customer services, we are... ...Working within our global Product Management & Innovation team, you will... ...will work closely with Sales, Operations, Networks, IT, Pricing and...Long-term contractPermanentFull-time
$120 per hour
...and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$1... ...high-quality assessments. Collaborate with subject matter experts to ensure consistency and relevance across datasets. Qualifications...Remote jobSummer workMercor
London7 days ago- £42k - £55k per annumEstimated...Are you an expert in building client relationships, with an outstanding background in Corporate... ...? We’re looking for a Corporate Tax Manager to join a dynamic team based in London.... ...package covering health and well-being, insurance, savings and a wide range of discounts,...Flexible hours
- £30k - £40k per annumEstimated...Brand Expert, Charlotte Tilbury - Space NK, London 40 Hours per week, Full time position... ...leading and engaging Retailer’s teams and managers with the unique Charlotte Tilbury vision.... ...manager every week with robust reporting Operational Accountabilities Working and liaising...40 hours/weekFull-timeFlexible hours
$70 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Mathematics PhD Coding Experts Type: Contract Compensation: $70/hour Location: Remote Duration: 6 weeks Commitment: 2...Remote jobSummer workImmediate startMercor
London6 days ago$50 - $70 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Generalist Expert (UK/Europe) Type: Contract Compensation: $50–$70/hour Location: Remote Role Responsibilities Review...Remote jobSummer workMercor
London6 days ago$70 - $90 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Cybersecurity Experts Type: Contract Compensation: $70–$90/hour Location: Remote Duration: ~2 months Role...Remote jobSummer workMercor
London23 days ago£60k - £70k per annum
...that VAT returns and administration are maintained efficiently • Manage relationships with external advisors and HMRC • Guide the... ...of a growing team • Liaising with the Financial Controller and Operations Manager in optimising process efficiency Profile: We are keen...Hybrid workingWork from homeFlexible hours$80 - $120 per hour
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...Remote jobSummer workMercor
London14 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Insurance Operations Manager - Expert. Be the first to apply!
Related searches
- ensurance office manager London
- audit assistant manager insurance at kpmg London
- senior account manager insurance saas London
- insurance project manager London
- senior manager insurance software London
- insurance case manager remote London
- insurance manager London
- sales operations manager London
- program operations manager London
- head of customer operations London