CRM Manager - Customer Retention & Loyalty
London, 5 days in the office to start then hybrid
£45,000+
We're working with a fast-growing consumer brand looking for a commercially minded CRM Manager to take ownership of the customer lifecycle, driving engagement, retention and long-term customer value.
This is a hands-on role where you'll shape the CRM strategy across email, SMS and app communications, building targeted campaigns, automated journeys and loyalty initiatives that keep customers engaged.
A bit about the role:
- Plan and deliver engaging email, SMS and automated CRM campaigns.
- Build targeted customer journeys and audience segments.
- Help develop loyalty and rewards initiatives that keep customers coming back.
- Keep a close eye on campaign performance and use the data to improve results.
- Support promotional activity and customer communications.
- Work closely with the wider team to create a great customer experience.
A bit about you:
- You've got experience in a CRM, customer lifecycle or retention role.
- You're confident using email and SMS marketing platforms.
- You enjoy digging into data and using insights to improve campaign performance.
- Experience with loyalty programmes, promotions or gamified products would be a real bonus.
- You're organised, proactive and always looking for ways to test, learn and improve.
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the CRM Manager in City of London, Greater London vacancy
£50k - £55k per annum
...Managing journey maps and campaign calendars Owning comms journeys and end-to-end campaigns - Copy, Design, Targeting set-up Test plans... ...improvements in retention and engagement Leading with A/B testing CRM channel planning - Email, SMS, In-App and Push...SuggestedPermanentRemote£120k per annum
...Product Manager (CRM)-TOP INVESTMENT MANAGER Perm role Hybrid working in Central London (3 days in the office and 2 days from home) In Partnership with Robert Half Ltd This is a chance for you to join an Elite Level Investment Manager who are going through a...SuggestedPermanentHybrid workingOn-site£45k per annum
Location: Kings Cross (80% WFH) Basic salary: Up to £45k + bonus Seeking an accomplished business developer from the Recruitment, Education, Apprenticeship or Employability sectors. If you love B2B and are looking for a role with huge potential and an excellent work...SuggestedPermanentApprenticeshipWork from homeFlexible hours£100k per annum
...Role: Priavte Client Tax Senior Manager/ Manager I'm working with a genuinely standout private client team that offers something quite rare in the market - top-tier, complex advisory work within a close-knit, supportive, almost boutique-style environment. This is a role...Suggested£30k - £35k per annum
...Junior Client Services Manager - Digital Media - £30,000-£35,000 - 4 days in London 1 day WFH The Company My client is a fast-growing digital media business delivering data-driven advertising solutions across multiple channels. They work with well-known brands to run...SuggestedPermanentWork from home£40k - £55k per annum
...with one of the UK's Top 20 accountancy firm, one of the UK's most respected professional services companies. The role will involve managing and growing a portfolio of clients for whom you will be responsible for undertaking both compliance work, in the shape of preparation...Permanent- £53k - £72k per annumEstimated...with one of the UK's Top 20 accountancy firm, one of the UK's most respected professional services companies. The role will involve managing and growing a portfolio of clients for whom you will be responsible for undertaking both compliance work, in the shape of preparation...Permanent
- £109k - £140k per annumEstimated...net-worth individuals, entrepreneurs and privately owned businesses. Strong track record of business development and relationship management. Commercially minded with the ability to identify and convert advisory opportunities. Experienced people leader with a passion...Long-term contractPermanentOn-site
- £38k - £51k per annumEstimated...development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from...PermanentTraineeshipHybrid working
£45k - £55k per annum
...Client Success Manager - AdTech - £45000-£55000+ benefits The Company My client is a fast-growing AdTech business that helps publishers maximise revenue. They work closely with publishers, SSPs and DSPs. They operate in a start up mentality, with global offices and...£75k - £80k per annum
...Senior Client Solutions Manager - Influencer Marketing Tech - £70,000-£75,000 + benefits This is a 9-month FTC with potential to extend/go perm. Candidates with more than 2 month notice period cannot be considered. The Company My client is a fast-growing Influencer...PermanentFixed-term contract3 days/week- £57k - £77k per annumEstimated...Job Details Private Client Tax Assistant Manager / Manager London | Accountancy Practice | Private Client Focus We are working with a well‑established London‑based accountancy and tax advisory firm that specialises in advising entrepreneurial private clients and owner...Long-term contractPermanentOn-site
- £71k - £96k per annumEstimated...compliance services to both individuals and companies. Currently with circa 15 staff the firm now seeks to hire a dynamic US/UK Tax Manager who has been trained and gained experience with another UK based US/UK Tax firm. The opportunity will give the individual an...Relocation package
£67.5k - £87.5k per annum
...role in delivering high-quality tax planning solutions for high-net-worth individuals and families. The Role As a Private Client Tax Manager, you will work closely with Partners and senior stakeholders to deliver bespoke advisory services across a diverse private client...Hybrid working£60k - £90k per annum
...Private Client Tax Manager or Senior Manager – London London’s largest independent accountancy firm, a winner of multiple tax awards, is currently looking to recruit into their Private Client Tax Team. As a Private Client Manager or Senior Manager you will report into the...Permanent£65k - £75k per annum
...relationships, acting as a trusted advisor. Identify tax planning opportunities and provide strategic recommendations to clients. Manage and mentor junior team members, fostering their professional growth. Collaborate with other departments to deliver comprehensive...Permanent£55k - £80k per annum
...Job Details Private Client Tax Senior / Manager – London A prestigious private client team in London is seeking an experienced Private Client Tax Manager to oversee a high-calibre portfolio of HNWIs, non-domiciled individuals, entrepreneurs, and family trusts. This position...- £67k - £91k per annumEstimated...from the front on strategy, delivery and growing market share. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and...Private practice
- £55k - £71k per annumEstimated...Private Client Tax Director - London As a Private Client Tax Director, you will be an integral part of the Tax senior management team of this leading London tax practice. You would be leading the team’s tax advisory projects ensuring work is delivered within scope, on time...On-site
£90k - £110k per annum
...Senior Manager - Private Client Tax (International) Leading London Law Firm Join a Leading Private Client Tax Team Are you an experienced Private Client Tax professional looking for a genuine leadership opportunity with a clear path for progression? We are partnering...Hybrid workingFlexible hours£80k - £100k per annum
...growth. Maintain a robust pipeline of potential clients and ensure effective follow-up to convert leads into loans or deposits. To manage originate to sell property debt finance transactions for the bank through own net work. Develop relationships with institutions for...Permanent£60k per annum
...Robert Half is proud to be partnering with a globally recognised hospitality and restaurant group to appoint a Senior Employee Relations Manager in London. Senior Employee Relations Manager London | Hybrid Working - 2 days in office Up to £60,000 + Benefits I'm...PermanentHybrid workingOn-siteRobert Half
City of London, Greater Londona month ago£55k - £60k per annum
...Job Details Private Client Tax Portfolio Manager - Join a Growing, Client-Focused Tax Practice £55,000 - £60,000 plus benefits London/Hybrid working Are you an experienced personal tax professional looking for a role where you can take ownership of your own client...PermanentRelief staffHybrid working£40k - £47k per annum
...digital strategy and performance. If you enjoy agency life - managing multiple stakeholders, working at pace, and being trusted to own... ...Content teams Maintaining accurate forecasting and billing through CRM and accounts systems Proactively identifying growth and upsell...Long-term contractPermanentHybrid workingOn-site£45k - £50k per annum
Job description City based international bank seek an Assistant Relationship Manager/Relationship support Officer to join their Corporate Lending Team Candidates who are immediately available or on a shorter notice period would be preferred - July Role Type: Permanent...PermanentOn-siteImmediate start£80k - £90k per annum
...Public Affairs Manager (Open Banking) public affairs government affairs, public policy About Our Client This opportunity is with a medium-sized organisation in the financial services sector, recognised for its focus on innovation and policy development. Job Description...Permanent£50k - £65k per annum
...Private Client Tax Assistant Manager - London Our client, a highly respected mid-tier firm in Central London are looking to make a significant recruit in their prestigious Private Client Tax team. We are looking for experienced and qualified Seniors, Assistant Managers...Permanent£45k per annum
...As we enter a new phase in our development and continued growth, a new position has been created for a Policy and Public Affairs Manager. The right person will seize this exciting opportunity to help shape our work with members and a wide range of stakeholders including...£35k per annum
...PR drives SEO performance ~ Proven ability to secure coverage and high-authority links ~ Confident communicator with experience managing stakeholders and clients ~ Experience using tools such as Ahrefs, Majestic, GA4, media databases ~ A proactive, ideas-led mindset...SeasonalHybrid workingOn-siteFlexible hours- £35k - £46k per annumEstimatedCompany: THE ADVOCATE GROUP Job Type: Permanent, Full TimePermanentFull-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CRM Manager. Be the first to apply!
Related searches
- crm executive City of London, Greater London
- crm manager City of London, Greater London
- customer relationship management lead City of London, Greater London
- director crm City of London, Greater London
- crm designer City of London, Greater London
- crm consultant City of London, Greater London
- crm specialist City of London, Greater London
- crm planning & delivery manager City of London, Greater London
- crm developer City of London, Greater London
- dynamics crm City of London, Greater London