The Credit Controller role is initially a temporary contract for 6 months and will be hybrid working- 3 days in Didsbury office/2 remote. Reporting to the Head of Credit Control key duties will include:
- Investigate and resolve payment disputes efficiently and accurately.
- Resolving escalations and customer disputes
- Monitor and manage customer accounts to ensure timely payments.
- Communicate with clients to address and resolve outstanding balances.
- Collaborate with internal teams to escalate and resolve complex issues.
- Maintain accurate records of all communications and transactions.
- Prepare reports on account statuses and dispute resolutions.
Vacancy posted 5 hours ago
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