Team Leader

Job Description

As a Team Leader, you’ll play a key role in leading the day-to-day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What makes a brilliant Team Leader:

Customer-focused: You put customers first and help your team do the same.
Supportive: You’re approachable, helpful, and always ready to lend a hand.
Organised: You can juggle tasks, manage priorities, and keep things on track.
Positive attitude: You bring energy and enthusiasm to every shift.
Team player: You work well with others and help create a great place to work.
Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring:

Experience working in a retail or customer-facing environment.
A willingness to take on responsibility and support others.
Good communication skills and a can-do attitude.
Flexibility to work a range of shifts, including weekends and evenings.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .